Texas Health Center for Diagnostics &Amp; Surgery Plan
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feedback about Texas Health Center for Diagnostics &Amp; Surgery Plan
Had neck surgery 9/7/18. From the front desk clerk to checkout on 9/9/18 everyone was 5 Star. I was really scared but they made me comfortable and relaxed. Encountered one very rude person but wasn’t employed by hospital was with an outsourced Rehabilitation Center; however, it was resolved immediately. I would highly recommend this facility. My surgeon and his assistants were great. They made sure my pain level was kept to a minimal.
My daughter came for surgery here and everyone was so friendly, helpful and knowledgeable. The center is clean, well maintained and is located right off the highway. The paintings speak to me and the decor is very nice. I had a cozy chill spot in the waiting area and the seating was very comfortable. They also had complementary coffee, pastries and cell phone ch arguing station.
I hated being treated like a cattle being moved through their system. Demanding and impatient. I think they forget they are dealing with people.
No one really expects to get breast cancer, but when you do, it has to be addressed. Remarkable about this hospital is how well staffed they are. I had to get up multiple times the night after surgery (IV fluids in; IV fluids out!), and every time I called, I got an immediate response from the nursing station and assistance came right after. They had a liaison in the waiting room to assist family members, and all the people in radiology, and in the pre-op and post-op rooms were wonderful and encouraging. My husband was able to stay over in the room with me and he got quite cold (11 degrees outside) during the night when the thermostat didn't respond, so staff changed us to another room. I was bundled up like a cocoon in the hospital bed and was fine. The food was good, but I'd like to recommend they put some chicken vegetable soup on the menu - something between an all liquid diet and a plate of food - I had trouble swallowing that first night with the regular food, and the extra liquid would have helped. All around a good experience - well organized hospital, well staffed with lots of good people.
The best place to get surgery done hands down! The nurses are so nice and make you feel comfortable, it was a great experience :)