Texas Health Harris Methodist Hospital Stephenvill
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Took my father to the ER early this morning and this, by far, was THE MOST unpleasant visit to a hospital - EVER!! If you can, take your family elsewhere -where they care!I reside about 2 hours away from my father and received the call approximately at 2am while at work. I rushed down and made it in a little over an hour and took him straight to Texas Health in Stephenville. From check-in to check-out let me tell you, it was ridiculous. The nurse that was there when we checked in was rude. There is a difference between trying to ensure your patient can hear you and talking to them like they are stupid. My father was a bit disoriented. I try not to interject to lessen the confusion especially in these types of settings, however, when the nurse turned around because he didn't quite understand and began yelling and changing her speech pattern as though she was speaking to a 2yo child. After explaining his discomforts and that he has been in tremendous pain, her reply as though to downplay the excruciating pain he was experiencing. This was the beginning of HELL! The attending physician was an older female who was gentle and did not need to yell to get the message across or a response, etc. After this female doctor's initial visit to gather more about his pain, immediate pain and fever medication was given as well as the tests ordered and done. As I exited the room, the nurse from hell was in her little box across the room giggling with several others and a rent-a-cop-all who turned their focus and smirks on me as I was walking out. I really could care less but I mention this because, I wonder how people who don't stand up for themselves feel around an ignorant bunch as you? While you may not have been laughing about my father (or me), I highly doubt that, how are you okay with treating people like this? And are you so smart that you think you are dealing with fools? OR is this because I wasn't the right skin shade? In a few hours the shift changed and we got a fresh staff from hell except this time -- the doctor was the ringleader and seems to have a degree in sarcasm as well. Dr Dempsey didn't try to explain any of the test results other than "Everything looks good" - which they ABSOLUTELY ARE NOT. Staff in the morning were busy chatting it up, eating breakfast, reading magazines and the likes. From my initial encounter with this doctor, where I asked "Where is his pneumonia at right now?" and was given a reply with a tone and hand gestures to show like we were 3 again that "it's in his chest" with a circular movement. No kidding - I thought pneumonia was in his foot. I could not comprehend the necessity for such treatment. I understand dealing with irate citizens - but we were no where close to that. UNTIL NOW! I am not a doctor, but as they say -- this ain't our first rodeo. The level of professionalism was, "OFF THE CHARTS" -- and not in a good way. It is non-existent. Your entire staff to include the cocky receptionist exhibited very unprofessional, rude and uncaring traits it is not just disappointing BUT DISGUSTING! I don't know if that's just how it is, but we have been to Texas Health in FTW -- and this is nothing near the level of courtesy and care received there. Not only was the care horrible, Dr. Dempsey could not even afford his patient a moment to explain the findings of the test results, preventative or continuing care other than brushing my father off and telling him his primary doctor will receive all the results and can explain it further. Every single time I have accompanied my father to the ER -- doctors have, as a common sense type courtesy, ensured that I was present as results were explained & necessary care forward. Not this doctor - he walked in & I had to run to the room when I saw him enter which took all of 10 seconds -- within the minute he walked out. 6 HOURS of triage and tests and a measly minute of explanation. Their attitude with my elderly father was take the meds and go die. This is not ending here. Go ahead and reply with your please contact me -- trust me, somebody will.
Everyone was very courteous and professional. Will have my next eye surgery with them.
DO NOT DELIVER YOUR BABIES IN STEPHENVILLE HOSPITAL
Money comes 1st.
It happened in November 2017 first week morning, that the Anesthesiologist was so desperate to give epidural, that she didn't saw I'm in big pain & final time has come. They should not ask for any consent at the final time, while I’was in last minute pain & moving a lot. I wasn't in cautious mind to take right decision, and they shouldn't give me any option to choose. Nurse Karen should have told me that I'm not a good candidate for Edipural, as I'm in last minute pain. Nurse should have checked if I'm a good candidate for Epidural, since it was the final moment. HOW INSANE! She risked my life to give Epidural and make money & experience.
Better risk & go extra miles for delivery in Fort Worth than in Stephenville Labor & delivery dept.
And now after this review, the hospital will put their standard Non-sense reply which they give to everyone about contacting their office. How cheap!
If hospital cares, then their reply must say, that Anesthesiologist has been fired or the Head of Labor & Delivery dept has Resigned.
Awful place to have a baby. Its really sad that I was treated so badly and I'm not one to complain but it was really just awful.
They do absolutely nothing for you.