Texas Health Presbyterian Hospital Plano

Address

6200 W PARKER RD, PLANO, TX 75093 USA

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Phone

(972) 981-8000
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Emergency service available

6200 W PARKER RD, PLANO, TX 75093 USA

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Consumer feedback about Texas Health Presbyterian Hospital Plano

Jake Kalifornia
Jake Kalifornia

5 out of 5 stars

posted 1 week ago

Absolute best hospital in DFW for having a baby! They offer excellent classes to prepare your family for pre-delivery, delivery and post delivery. We were given a tour of the entire facility, providing us insights and setting expectations. The entire process, treatment and care was fully transparent. The doctors and staff are so patient, helpful and responsive. Even the janitorial and food services staff were great. All of the food offerings were made to order and tasted great. Everything we needed was provided (diapers, wipes, linens, formula, etc.); making a potentially stressful and exhausting process very easy and pleasurable. If you are having a baby, you should really consider going here.

Kathryn Martin
Kathryn Martin

1 out of 5 stars

posted 3 months ago

My mother has been in the ER for hours. She was told over 4 hours ago that she was being admitted, yet she still does not have a room. We have been in the ER for over 5 hours. She is 89 years old and would like to go to sleep. She is exhausted, has pneumonia and needs to be in a room to rest. Why does it take over 4 hours to get into a room and longer since we are not in one yet. If you don't have rooms send us to another hospital where she can get the care she needs. This is the worst hospital. Used to be the best around but I will never come to this ER again! It is almost 8:30 p.m.

Jeff Dunn
Jeff Dunn

3 out of 5 stars

posted 1 month ago

I have had two vastly different experiences at this hospital.
1. August 2011 this is where my daughter was born. We had the greatest care and the best team helping our family become one. Although this has been seven Years ago the staff for the doctor was absolutely amazing. They were so attentive and helpful for our needs even when we had complications.
2. November 2018 I had to come I through the ER as my BP was so low dehydrated and nearly keeling over. The nurses in the ER were absolutely amazing. Making sure I was seen after and almost having to do a blood transfusion due to my condition. Got me through and admitted fully where I spent almost a week while the staff on the 7th floor kept me going. I am thankful for all those to have kept me going and want to extend my humble expression and gratitude!
The one thing I would like to add about my second experience is the fact that I had to wait and and wait and wait for a lab result to come back. They told me it was due to sending out to a separate lab that kept me in which didn't make sense. It felt like they were just delaying my results which I could have gotten and finished my biopsy while I was there instead of letting me linger what felt like a ploy to extend out my insurance stay. Now waiting and having to go back through what could have been done all while being admitted I now have to go though that process again, which I am not looking towards. So I am not sure if this was incompetence of Staff or the willingness to get me fully better while I was there at the time. I would like to distress though that while being there the nurses and rotation were very helpful.

Xp Djtwanx
Xp Djtwanx

5 out of 5 stars

posted 1 week ago

Best hospital in Dfw. We had our baby here and we loved the nurses.

Justin Lloyd
Justin Lloyd

1 out of 5 stars

posted 3 months ago

I am currently here.... in the hospital. Have been for two days. Yesturday they tell me I need to bring my long acting insulin from home........the nurse acted like he had never put a catheter in!!! UPDATE!!! I have resorted to starving myself so my blood sugar would drop enough for them to send me home... it worked.... I will never come back here again in my life. I'm sorry I know the doctors go to school for a very long time for this profession, but no one will ever know my body better than I do.

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