Texas Health Presbyterian Hospital Plano

Anesthesiologist was amazing, epidural went in perfectly during my wife’s labor with our child, but everything else has been miserable. The hospital beds are from the 80’s, mattresses have chunks of padding throughout them. Lounge chairs are even worse. Fold out beds are falling apart. Had to ask multiple times for nipple shields they offered for breastfeeding and ended up going to target myself.

I love Plano Presbyterian. Anytime I visit they are always going above to get whatever done and do not let me leave till I'm better. Now the wait time was very long but that was a first for me to have to wait as long as I did. But other than that this is the place of choice for me in any event that I need emergency care.

I was there a week ago for outpatient surgery. I had a fantastic experience with the hospital and staff. There was very little wait time between each department. All of my doctors, nurses, techs, and assistants were on the ball. I felt they took very good care of me. I work in health care and this is one of the better facilities I have had experience with over the years. I read some of the past reviews on this facility and it seems some of the negatives from were disgruntled ER patients. You can't assume you are going to show up on an emergency basis and assume they are going to have a bed for you upstairs if you get admitted. The emergency room is for life saving measures. You need to accept that fact and know once those measures are met, they will do their best to get you a room as soon as a room is available. The staff could be busy saving other lives rather than pampering your need for a room. It may not be fast care, but it will be great care which is what I received and would recommend.

Had to go to the E.R. today and was lucky enough to get Dr. Grimm as the attending E.R. doctor. She is very personable, has a great bedside manner, and went out of her way to make sure I was comfortable and well taken care of. The entire staff at Plano Presbyterian was fantastic.

I was here for a corrective surgery and spent five days in a room. Surgeons and surgery staff were great! I had a nice big room but the temperature control seemed to be off a bit. It was humid and warm no matter what the thermostat was set on. The nursing staff was ok but seemed a little unorganized. Sometimes they passed on information to their relief and sometimes it seemed like they didn’t or didn’t take good notes. The food was absolutely terrible. Most of the time it was luke warm and my family member had to go warm it up. It had zero flavor and the soup and potatoes tasted like chalky paste. I lived on ice cream and pudding because of my diet restrictions. Other than the food it wasn’t a bad stay and I would recommend this hospital to other people.