About Texas Health Presbyterian Hospital Plano

Professional, friendly staff. Mom had hip replacement surgery, each dr took the time to explain what to expect during surgery & recovery. All the supporting staff was helpful & friendly. The reason for 4 stars instead of 5 was my having to stay in a small room with 2 females

Anesthesiologist was amazing, epidural went in perfectly during my wife’s labor with our child, but everything else has been miserable. The hospital beds are from the 80’s, mattresses have chunks of padding throughout them. Lounge chairs are even worse. Fold out beds are falling apart. Had to ask multiple times for nipple shields they offered for breastfeeding and ended up going to target myself.

In the ER with my mother right now and it’s the most miserable experience ever. They left her for over an hour in her own urine after repeated calls and we have been in the ER for 5 hours now. Still not moved to a room. DO NOT COME HERE.

I love Plano Presbyterian. Anytime I visit they are always going above to get whatever done and do not let me leave till I'm better. Now the wait time was very long but that was a first for me to have to wait as long as I did. But other than that this is the place of choice for me in any event that I need emergency care.

I was there a week ago for outpatient surgery. I had a fantastic experience with the hospital and staff. There was very little wait time between each department. All of my doctors, nurses, techs, and assistants were on the ball. I felt they took very good care of me. I work in health care and this is one of the better facilities I have had experience with over the years. I read some of the past reviews on this facility and it seems some of the negatives from were disgruntled ER patients. You can't assume you are going to show up on an emergency basis and assume they are going to have a bed for you upstairs if you get admitted. The emergency room is for life saving measures. You need to accept that fact and know once those measures are met, they will do their best to get you a room as soon as a room is available. The staff could be busy saving other lives rather than pampering your need for a room. It may not be fast care, but it will be great care which is what I received and would recommend.