Texas Regional Medical Center at Sunnyvale

This is the worse ER I been to by far. My dad has been sitting here for several hours with a severe cut in his finger while the staff sits comfortably behind the window and laughing.! We have had good experiences with Baylor before but this location is horrible.

Slow when patient is in pain. Still uncomfortable when leaving hospital and didn’t even give me a reason for why I had the pain. The nurse was nice and did as best as he could but the doctor and rest of the staff were not reassuring or helpful. Day home from visit last night. Still uncomfortable and in pain. Didn’t have a problem making sure they had payment before releasing me. Didn’t even let me finish my IV before kicking me out the room. I told the doctor all my symptoms and he acted like it was his first day of med school. Looked at me confused and didn’t even tell me what he thought it was. Very disappointing. DO.NOT.GO.HERE

Don’t ever go to this place!!
I’m filing a grievance against this hospital ! They sent my father to a rehab facility with our consent they had him sign for it when he was still not completely back mentally yet due to complete kindney failure . I had told the case worker we wanted to check out the place first . Next thing I know my moms calling later that evening saying they took him I called the hospital and told them to get him back there . They didn’t we went and picked up my dad from this horrible sewer smelling place and took him to another hospital where he got amazing care and he is home now doing wonderful.

First I was put on a bed and rolled into the hall and spent approximately 12 hours in a busy hall with 4 other patients with no privacy at all. The doctors were rude and the one who was assigned to me, after I was admitted, came into my room on the second day and started yelling at me. He wanted to know why I didn't tell him I was a doctor he said if I had told him I would have been treated better. The food is so bad a person could die from hunger. Even the salads are bad they came with moldy cheese and rotten tomatoes. After being treated so poorly I requested to be discharged and to see another doctor or I would go to the medical board and lodge a complaint. I did get another doctor and it only took 6 hours to discharge me. They decided that they needed blood samples, lots of xrays and a tour of the hospital in a wheelchair because the person assigned to me was "new" and we got lost several times. It was not fun but this person may not have been telling me the truth I think she was doing what she was told to do. This was a horrible experience and I wouldn't wish anyone to experience even a small portion of what I experienced. If you ever have the misfortune to go to that hospital if possible run and run very fast away from them.

My wife has been to your emergency room 3 consecutive days in a row for the same illness and you kept discharging her with various prescriptions. I'm not sure if your staff just doesn't have a clue or just doesn't care. But believe me I'm not writing this off because if you have a staff of doctors who are unable to diagnose an illness correctly their shouldn't be a hospital in Sunnyvale. If I knew what I know now I would have taken my wife to the competent Baylor in Dallas. This isn't the end of this my wife is still suffering from her illness and I'm filing a complaint to the NIEHS! Because you guy's need a microscope focused on your facility before you are swimming in malpractice lawsuits! Just a update my wife is still at your facility and hasn't gotten any better if need to reach us we'll be in room 254!