Texas Regional Medical Center at Sunnyvale
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231 SOUTH COLLINS ROAD, SUNNYVALE, TX 75182 USA

Address

231 SOUTH COLLINS ROAD, SUNNYVALE, TX 75182 USA

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Phone

(972) 892-3000

Emergency service available

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Consumer feedback about Texas Regional Medical Center at Sunnyvale

Brenda Yoder
Brenda Yoder

1 out of 5 stars

posted 1 week ago

First I was put on a bed and rolled into the hall and spent approximately 12 hours in a busy hall with 4 other patients with no privacy at all. The doctors were rude and the one who was assigned to me, after I was admitted, came into my room on the second day and started yelling at me. He wanted to know why I didn't tell him I was a doctor he said if I had told him I would have been treated better. The food is so bad a person could die from hunger. Even the salads are bad they came with moldy cheese and rotten tomatoes. After being treated so poorly I requested to be discharged and to see another doctor or I would go to the medical board and lodge a complaint. I did get another doctor and it only took 6 hours to discharge me. They decided that they needed blood samples, lots of xrays and a tour of the hospital in a wheelchair because the person assigned to me was "new" and we got lost several times. It was not fun but this person may not have been telling me the truth I think she was doing what she was told to do. This was a horrible experience and I wouldn't wish anyone to experience even a small portion of what I experienced. If you ever have the misfortune to go to that hospital if possible run and run very fast away from them.

Demi Connell
Demi Connell

1 out of 5 stars

posted 1 month ago

If I could give a ZERO or Negative star rating, I most certainly would! I’d rather pass away over stepping foot back in that hospital! They have absolutely zero concern for patients in the emergency room. And are obviously unorganized to the point of not being able to call anyone back for 45-60 minuets at a time. Never again! I’d been there since 8pm. And left at 12am without getting helped...

Lakin OReilly
Lakin OReilly

4 out of 5 stars

posted 2 months ago

Nurses are amazing, especially Antonio, Beatrice, Ailyn, and Patricia! Came via ambulance and had the "luxury"" of staying the week to get surgery, staff definitely made the stay better! Doctors weren't as informative as I'd of liked but surgery went well! And really work matters more than Bedside manner sometimes!:)

C Goss
C Goss

5 out of 5 stars

posted 2 months ago

I had a very positive experience at this hospital. Dr. Hariz was very responsive even after hours. His demeanor was reassuring and he solicited the opinion of other specialists as needed. The staff also conveyed these same values of a genuine care giver. Not everyone sees things the same way but I would not hesitate to rely on this team for all my medical needs.

Jennifer Read
Jennifer Read

1 out of 5 stars

posted 1 week ago

I was seen in the ER the other day after a car wreck. I was very unhappy with the service. I work for a medical office so I had a idea of what kind of service I should have received but it was AWFUL> I was put in a neck brace but never advised to lay down, the NP that treated me would not let me speak and did xrays on the wrong part of my body. A nurse came in to check my BP but left before it was done and never came back to check the results. They asked me to pee in a cup but DID NOTHING with it, it actually sat next to me in my room and two nurses came in asking if I gave sample... umm hello it is right there. Only one nurse showed compassion and actually spoke to me and got me my medicine. I understand the ER is busy but this was just poor care and I will make sure I NEVER come to this ER AGAIN.