Texas Regional Medical Center at Sunnyvale
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feedback about Texas Regional Medical Center at Sunnyvale
I came in with a billing concern so at first i called and spoke with someone who advised me to come into the facility to speak to the billing department. Once I got to the hospital the lady at the front desk was very sweet and got the lady I was suppose to speak to . As soon as I came into the office Destinee was so helpful and welcoming she took my bill and we looked into the amount that was due she called to the other billing department to set up arrangements that would fit in my budget . I’ve heard horrible things about this hospital but i can say from getting help with billing i give it a A+ . She was very helpful and genuinely cared not like other billing departments that just takes your money and says have a great day . I love that there was an actual person to talk to and not someone over the phone .
Went to emergency room for severe sciatica pain. Everyone was very nice and kind to me. I left there in a couple of hours with two shots and a handful to scripts which got me over the hump . I appreciate the efficient and caring treatment I received.
I just want to thank my Doctor who sent me to this hospital. Excellent services from the front clerk to the RN and even the Doctor. They were ready for me when I came in with High levels of sugar that my doctor had sent me to go ASAP. I was treated with respect and they were very kind. Also they explained everything they were doing till the end. I will recommend this Hospital to my friends and family.
I was scared about my special needs son having surgery here after reading all the reviews- BUT - it was a great experience. From the admissions to all the nurses - very helpful, attentive to my disabled son's needs. Pre op nurses took their time and had patience with him, when he didnt want to get a iv - took them 30 minutes to convince him to get the iv - never once did they show any sign of aggravation from his refusals. Recovery nurse made sure we were well informed and gave us helpful suggestions to aid in his after care. They kept us informed during his surgery. I have no complaints at all.
I really had a great experience here. Everyone was kind and helpful. From the woman at the admissions desk, to the woman that wheeled me out after my surgery.
This place is clean, they work quickly and do their best to answer all questions you may have.
I didn't get to experience the food myself, but my family told me the cafeteria food was pretty good as far as hospital food goes.
They also have a Starbucks inside near the main entrance!
Each patient is given a special code number. This is so your family knows where you are and what is going on with you, before during and after surgery. And they make themselves available to answer any questions you may have.
The nurses were warm and friendly and really worked hard to make you feel comfortable and make things as easy as possible.
I only wish this hospital was closer to my house! But, there is not much that can be done about that. ha.
Regardless, I am very thankful and had a wonderful experience there. If I ever need surgery again, this place would be at the top of my list.