Texas Regional Medical Center at Sunnyvale

I rarely leave reviews, but I honestly couldn't live with myself knowing the staff Didn’t get a pat on the back for the exceptional service they provided me last night. Despite being busy and seeing a lobby full of people I was seen with a sense of urgency, felt I was in good hands the full time I was there from getting tests done quickly to the friendliest hospital staff I’ve seen. Mind you they had no rooms available so i was out in the hall, but none the less had me out within 3 hours and at peace compared to the conditions I walked in there with. the staff that was on the clock between 7pm and later in the ER last night truly are the hero’s who don’t wear capes as corny as it sounds you won’t regret coming here!!

The worst experience I have ever had at a hospital. They only have 2 stars for a reason! If at all possible for you to make it to another hospital I advise you to save your time and money and get better and faster care. They will literally leave you to die in the lobby!

The nurses and staff that helped me during my stay here were wonderful!!! From the morning of my surgery(Tuesday) to the day I was discharged (Thursday) they kept my mother informed about everything thing going on. Thank you all so much!!!

I came in with a billing concern so at first i called and spoke with someone who advised me to come into the facility to speak to the billing department. Once I got to the hospital the lady at the front desk was very sweet and got the lady I was suppose to speak to . As soon as I came into the office Destinee was so helpful and welcoming she took my bill and we looked into the amount that was due she called to the other billing department to set up arrangements that would fit in my budget . I’ve heard horrible things about this hospital but i can say from getting help with billing i give it a A+ . She was very helpful and genuinely cared not like other billing departments that just takes your money and says have a great day . I love that there was an actual person to talk to and not someone over the phone .

I had to have a day surgery and my experience here was amazing. All of the nurses and the anastesioloist were very friendly and very professional. I had never been to this facility but would return for anything I ever have to have done again.