Texas Regional Medical Center at Sunnyvale

Address

231 SOUTH COLLINS ROAD, SUNNYVALE, TX 75182 USA

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Phone

(972) 892-3000
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Emergency service available

231 SOUTH COLLINS ROAD, SUNNYVALE, TX 75182 USA

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Consumer feedback about Texas Regional Medical Center at Sunnyvale

Just Some Guy
Just Some Guy

5 out of 5 stars

posted 4 weeks ago

I really had a great experience here. Everyone was kind and helpful. From the woman at the admissions desk, to the woman that wheeled me out after my surgery.

This place is clean, they work quickly and do their best to answer all questions you may have.

I didn't get to experience the food myself, but my family told me the cafeteria food was pretty good as far as hospital food goes.

They also have a Starbucks inside near the main entrance!

Each patient is given a special code number. This is so your family knows where you are and what is going on with you, before during and after surgery. And they make themselves available to answer any questions you may have.

The nurses were warm and friendly and really worked hard to make you feel comfortable and make things as easy as possible.

I only wish this hospital was closer to my house! But, there is not much that can be done about that. ha.

Regardless, I am very thankful and had a wonderful experience there. If I ever need surgery again, this place would be at the top of my list.

Don Taylor
Don Taylor

1 out of 5 stars

posted 1 month ago

My wife had brought me to the ER on 1/13/19 with symptoms of a stroke. My face was numb, could not talk very well, and had weakness on my left side. My wife explained to the triage nurse that I had a history of stroke, and the staff took me back to a room immediately. They then did a CT scan, and the ER doctor came and told us that nothing showed up on the scan, and it was “anxiety “ causing the symptoms.
They then wanted to do an MRI, but was told they had no staff available to operate the scan until Monday morning, being it was 7:30 on Sunday evening. They did admit me to the hospital on the floor one stage down from ICU, hooked up to an IV. The neurologist on duty also said it was anxiety causing the symptoms, but ran the MRI Monday morning, and low and behold, I did have a stroke!
I was then transferred to Baylor downtown Dallas for Rehabilitation.
The doctors didn’t run any clot busting drugs because their diagnosis was “anxiety “, and couldn’t run any MRI because of staffing?
I’m not sure if I would use this facility again. The nurses were very nice, but the doctors are a different story. I will be complaining to the state and others. Be careful for what you go into this location for!

MaryAnn Tatum
MaryAnn Tatum

5 out of 5 stars

posted 1 month ago

I have had multiple experiences with this hospital and it has always been amazing. The staff and doctors are caring and supportive. They ask questions to be able to address your issues. I had a badly broken arm - in 3 places and the surgery was done there to insert a plate and 13 pins. The kindness and gentleness of the nurses and doctors was off the charts. Shocker - about three days after I was released, one of the nurses that had treated me called me at home "just to check on me and see if I needed any additional meds for pain or to get sleep". That has never happened to me in years of experiences with many hospitals. Highly recommend this hospital to any and every one if you are looking for excellent care. God bless them and endow them with healing hands.

Javia Jackson
Javia Jackson

1 out of 5 stars

posted 1 month ago

This place is joke. I do have insurance but couldn’t find my card. I guess you get the worst treatment if you can’t provide your insurance card. I was sent to a room with no tv and dirty sheet. There was a person on a bed in the hallway. That person had no privacy being out in the open like that. The hallway floor was dirty with vomit spots. The doctor spent 3 minutes in room with me and gave a very quick assessment. Did not do a check for pneumonia, but said I had flu. No blood test or urine test. I wasn’t even asked to put on a hospital gown. The Doctor came with a script and I was sent on my way. My daughter was also being seen and she was able to show her insurance. She had a room with a tv and the room looked a lot better then the one I had. They actually took time to run test on her, but me they moved me right along. My daughter still got poor medical care as well.This was the worst care ever and I will never ever come back. I was still very sick so I had to take a drive further for a more competent hospital the same day. I wasn’t breathing well and knew that was not normal. I went to UT Southwest and was diagnosed with pneumonia. If I would have just only went with Baylor Scott medical care, I would have died and my family would have been suing them for negligence. I wonder how many people died here from poor care. I just see this hospital being shut down in the future from poor medical care. If you need professional medical care please drive further out for competent doctors.

Lena Gutierrez
Lena Gutierrez

1 out of 5 stars

posted 4 days ago

Been waiting over 6 hours just to be looked at.. but no priority put in place how patients are processed. Sitting in pain and still nothing. Finslly had blood taken at 5.5 hours to go back and sit in waiting area. I should have gone to Doctor's where at least they rank you by your condition. Bathroom is filthy. No soap in another.. so much for being germ free.

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