I have nothing but good things to say about this facility. We ended up at Carle which is an hour and a half away from home, because they were able to expedite care for us when our local healthcare system was unable to. They definitely did expedite treatment for us to say the least, and we were very satisfied with the care we received. Everyone we encountered was wonderful. That is everyone from front desk office personnel to physicians to technicians to medical records release and billing staff. This was the cleanest hospital I have ever been in. I dreaded calling about a billing issue because it is usually a hassle elsewhere but I was able to easily reach the billing dept. at Carle and my issue was solved very quickly. I have told so many people about the wonderful care we received there and will continue to do so. Other hospitals could learn a lot from Carle. Will always be thankful for the care we received there!