The Heart Hospital Baylor Denton

My wife and I moved to Aubrey just a few weeks ago. I have been admitted to BSW in the past, but went to the Frisco hospital as it is only a few blocks away from where we were living. In all honesty, if for no other reason than familiarity and the level of service they provide, my first inclination was to go back there this time. My wife suggested BSW Denton, and with all due respect to Frisco, I am glad she did.
From Ron who came out to the car with a wheelchair, to Dr. Frazer who did my exam, and all the other ER men and women (and I don’t mean to leave out any), I was absolutely catered to, cared for, and treated in a manner that was well above customary and ordinary. Dr. Frazer reaches out to find me meds and apparatuses I did not have and would need AFTER I left your care, and did so with a smile on her face and service in her heart! Thank you to all the ER crew to be sure (when I arrived, my oxygen level was at 71).
If there is such a thing as a “good pleasure” to be admitted to a hospital, this was it. Drew and Mindy were in the room when Ron took me up and instantly did what they could to make me comfortable. Lori, the day nurse was absolutely as attentive as she could be and caring that was so strong you could feel it when she walked in the room assessing what my condition was and how she might be of best service to me. And that set the bar and each nurse, respiratory therapist, doctor, nutritionalist, Chaplain and housekeeper kept the smiles and good feelings going. In my mind, that is just as important if not more, than any prescription!
I know I will leave someone out, but my deepest thanks to Jeri, Joey, John, Ashley, Abbe, Drew, Rachel and Lori for the nursing care they provided. Huge thanks to Heather, George, and Margie for the respiratory treatments (and I know this is my first omission! Sorry). Huge thanks as well to Dr. Vaccaro and Dr. Kaila (forgive any spelling errors) and of course, Stacy-Nurse Practitioner for their absolute thoroughness and concern. Kudos to Austin, Ashley, and Megan for the nutrition care, and as I mentioned, the housekeeping girls were just as effervescent and industrious as the rest. The Chaplain was great and that makes the experience complete.
Thank you too all, and again, my sincerest apologies to anyone I omitted inadvertently.
Thank you BSW Denton and May all your lives be as blessed and highly favored as you made mine while I was there!
Sincerely,
Marc S. Zidell

I had my quadruple bypass surgery on July 31, 2018. The staff, from the doctors, nurses etc were well trained and well mannered. I was in club med. These people love what they are doing. Very concerned about how your pain level was on a daily basis. PAR EXCELLENCE....THANK YOU!

Life savers. Best of the best. I had open hear surgery there on July 5th, 2018 and every person I met they was amazing, humble and very knowledgeable. Let God keep using you all! God bless every one of you guys!!!!!!

My husband had a valve replacement done at The Heart Hospital. Dr Cai, the nurses, physical therapists, minister and even room service attendants were all amazing! They took an extremely scary situation and turned it into a fond memory. We will forever be grateful for the care and love we received there. They saved my husband’s life. God Bless them all.

Best hospital, doctors, nurses, staff. Had a valve replacement. I recommend this hospital.