The Orthopaedic Hospital of Lutheran Health Networ
Are you a
current or past patient of The Orthopaedic Hospital of Lutheran Health Networ?
We may have a special offer for you!
Need your medical
records from The Orthopaedic Hospital of Lutheran Health Networ?
We can Help!
feedback about The Orthopaedic Hospital of Lutheran Health Networ
My initial visit to this place was because I was ordered to go here after Lutheran ER. I was told to be there first thing in the morning because I probably needed surgery and its first come, first serve. I showed up in the morning in quite a bit of pain since ER didn't do much for me. First off, the computers were down and I stood in line for quite some time before I was allowed to sit down. When I was finally able to sign in, I was immediately told I needed to pay $2700 up front or no surgery! I said all I brought was my ID and insurance card. SOMEONE needed to tell me this BEFORE I arrived! (ER said nothing and when we called in no one mentioned) All the receptionist said was "Yeah, I wish they would warn people too". Fortunately my husband had a charge card. I was so stressed about the money. After my exam, they said I needed to go sit in another area. We waited 45 minutes with me STILL in pain. I finally stopped an employee to complain and was seen. All this was about was scheduling my 2 week after surgery exam! The communication is horrible.
My surgery ended up not being scheduled until the next day so back again I went. Everything went well but I got the impression I was about the last surgery of the day. I was rushed out and my after care paperwork was pretty vague.
My 2 week after check took 1.5 hours. I guess MY time isn't worth anything...
super friendly and competent staff - we even received card at home after our stay - so nice! would recommend to everyone!
This place is amazing. It's a five star hospital. The nurses are great and the management is amazing. You will be taken care of here well. I used to work here and from my experience this place is one of a kind
Not enough nurses when you need them or have a question. Haven't gotten room service order right yet. Food, not great.
This is an amazing hospital