I would rate this hospital a zero if possible. I'm a private sitter for a family that is very dear to me and seeing any one of them disrespected and mistreated boils my blood so-to-speak. I called for an ambulance for the elderly lady I sit with. Ambulance arrives and brings her to the hospital where she is admitted for heart failure and Pneumonia. I'm sitting with her still off and on for the first week. We've stressed the need to have someone come in and bathe her everyday or in the least every other day but so far, two weeks in here now, she's been bathed twice. That's it. Half the nurses she's had have all had TERRIBLE attitudes, acting like it's not their job to check in on her or assist with taking her to the restroom or bathing her. Which, I spoke with the Supervisor, who informed me that it was the staffs place to do so and not mine for liability reasons. I am just to keep her company while in here. Some if the nurses have been very disrespectful to not just her but her daughter as well. I'm talking cutting people off mid sentence, refusing to help. One case was of her going into a panic attack to have a nurse respond with "It'll pass" and refusing to administer anything to calm her down. At nearly 90, a panic attack with Affib can cause a heart attack easily. I was beyond shocked. She went into ICU that night...We were also refused a catheter by the nurses who claimed she wasn't "bad off enough" for a catheter. That night, her doctor was furious as to her nit having had a catheter put in already so he did thankfully. It has just been one thing after another. I HIGHLY recommend a different hospital!!! Worst attitudes I've ever encountered.