I would rate this hospital a zero if possible. I'm a private sitter for a family that is very dear to me and seeing any one of them disrespected and mistreated boils my blood so-to-speak. I called for an ambulance for the elderly lady I sit with. Ambulance arrives and brings her to the hospital where she is admitted for heart failure and Pneumonia. I'm sitting with her still off and on for the first week. We've stressed the need to have someone come in and bathe her everyday or in the least every other day but so far, two weeks in here now, she's been bathed twice. That's it. Half the nurses she's had have all had TERRIBLE attitudes, acting like it's not their job to check in on her or assist with taking her to the restroom or bathing her. Which, I spoke with the Supervisor, who informed me that it was the staffs place to do so and not mine for liability reasons. I am just to keep her company while in here. Some if the nurses have been very disrespectful to not just her but her daughter as well. I'm talking cutting people off mid sentence, refusing to help. One case was of her going into a panic attack to have a nurse respond with "It'll pass" and refusing to administer anything to calm her down. At nearly 90, a panic attack with Affib can cause a heart attack easily. I was beyond shocked. She went into ICU that night...We were also refused a catheter by the nurses who claimed she wasn't "bad off enough" for a catheter. That night, her doctor was furious as to her nit having had a catheter put in already so he did thankfully. It has just been one thing after another. I HIGHLY recommend a different hospital!!! Worst attitudes I've ever encountered.
Just released from ER at Thomas Hospital. I must first admit , I hate Hospitals and doctors scare me. BUT, these people were the best. From the front desk to the nurses they are wonderful people. The Doctor that saw me was above excellent. The people at the cat scan,every one I came in contact with were top professionals. This was definitely the first good experience I've had with health care. Not one time did I feel anything but how much they all seemed to care. Thank you so much for everything.
Our nurse Fallon and Ginger was awesome! They took such good care of my husband. I was so greatful for their help! Your in good hands with these two ladies. I hope the management realize what two great nurses they have and treats them with gratitude and respect for representing their hospital with such dedication!
I recently had my son at Thomas Hospital in there new maternity wing. The nurses and staff were amazing!!! My son & myself were well taken care of!!! They were hands on and helpful and took the time to make sure you as a new Mom were there priority. Pamela, Lucy, Audry just to name a few outstanding! Thank you all for making this new Mom feel more comfortable taking on her new roll!!!
I had to be taken to Thomas Hospital due to an infection in my leg. I had the best care ever, during my stay! All of the nurses were so kind and helpful! The Dietary department was so kind! Everyday the housekeepers would come in and clean! I would highly recommend this hospital to anyone!