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feedback about Tlc Health Network
Usually when I go here, the staff are all super nice. But today, when I went the nurse on duty was the ridiculously rude toward me. She didnt respect me as patient by talking about my medical needs in the waiting room with other patients around. Not too sure what happened in her life today but she was clearly not right. I wouldn't expect an RN to talk about a patients needs in front of others.
I took my wife in with chest pains, shortness of breath and pale. I had to take time to fill out forms and provide insurance info. After submitting these to the person at the desk she informed me there were no rooms available, and "someone" told her I should call 911. They didn't even take time to check her vitals! Fortunately the Gowanda ambulance arrived quickly
The people I saw today were super nice and helpful the only "problem" I had was that they are slow - my mom and I got there about 3//3.30 in the afternoon we didn't get out until like 5.30//6 in the evening but other then that I don't really have anything bad to say
I went there yesterday 10/29/15 to have an EKG done on my three year old daughter. Have a two hour wait we a nurse come in, apparently the only nurse in charge, and give us a nasty attitude. When my daughter got scared from having a test done that had never been before on her and saw all wires, the nurse said she had other important people to see and a patient in the next room who was bleeding, for two hours, and walked out. What that nurse doesn't know and never bothered to asked is we have a family history of heart problems on both sides of the family, it was recently discovered that my daughters heart is skipping a beat which is why her doctor order an EKG. And they reason she is afraid of doctors is because only two weeks ago she had to have her knee drained and has been terrified of that place since. My daughter is only three and "nurse" treated her like crap because she was a crying kid. My family won't be going there again!
I have never had any problems when I have had to go down to the Urgent Care Center. Everyone is so nice to talk to and with.