Toppenish Community Hospital

Charge nurse JODIE leaves one feeling brushed off and uncared for. We had 2 people with the patient as is allowable according to this hospital protocol, Jody started her routine procedure (we had only been silently sitting watching her work on our loved one). She abruptly stopped her check up, looked at us and said Actually you two can wait in the next room. Come with me you two come over here and wait til I'm(nurse jodee) done. She walked us down a hall to a room to be separated from our sick family member who had blacked out twice and been throwing up all day sporadically (both while concious and blacked out) all the while leaving our afflicted loved one ALONE where they are prone to black out and possibly choke on their vomit. Unprofessional, uncalled for and very UNcaring. Charge Nurse Joedey is not emotionally supportive to worried families. The way she spoke was sharp and hard. Although she works in an emergency room where she should be used to dealing with worried families who are hoping for the best, Jodiee's words cut hope and kindness out of the atmosphere of the room. We are aware for procedures such as a CT scan we cannot be in the room BUT she was NOT doing that she was doing the routine weight/height/symptoms. We are highly unsatisfied with the service provided. If Charge Nurse Jodi reflects how ALL the staff are we would not trust them with any other health issues we would rather drive the extra distance to get care from a facility that doesn't despise helping real people ensure the health of their loved ones.

The DR was very rude and unprofessional. He spoke freely of other patients and their conditions, no confidentiality at all!!!

If you have to go to an ER, this is definitely the place you want to go to. The staff there were awesome! Robyn was the ER nurse on days when I was there. She was caring, professional and efficient. The Nurse Practitioner and her student were also very caring, competent and professional. Unfortunately, my condition required surgery and they didn't have a surgeon that day so, I had to be transferred to another facility. I definitely highly recommend this small community hospital and wouldn't hesitate to return there.

Know of two different patients at two completely different times who ended up with mrca after having very minor surgeries done here. The last time I went here i had asked my nurse if it was okay if I used the phone in my room to make a brief call which she was completely fine with. Seconds later while on the phone a nurse (who wasn't even my nurse!) barged in my room, interrupted my very short conversation by loudly saying, "Who you talking to?" She all but grabbed the phone out of my hand and said, "We don't want you on the phone you can't use it." I was angry at this point because again this woman wasn't even my nurse! SUPER unprofessional attitudes here. And again many people have gotten mrsa from short stays here. Be cautious! And only use this ER if absolutely necessary!

The nurse taking care of my cousin was so rude that she almost made her cry. And the whole point was to get her to stop crying from what had happened (which is personal).