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feedback about Trinity Bettendorf
Bills for procedures not completed.
After review they decided the $2000 charged was “acceptable” for the attempt!! I guess I’ll “attempt” to pay my bill. On there terms an attempt is all you need.
Wife was admitted with a Infection in her kidney. They put a tube in to drain her kidney. She was in alot of pain and had a hard time moving. Pressed the nurses button on day one to get help going to bathroom, after ten min I unhooked everything and helped her to the bathroom. Over an hour went by with nurses button still pushed, a nurse never did show up. The next day, pushed the nurse button [hadn't seen a nurse for over 6 hours], because IV was leaking. After an hour I went to the nurses station to inform the nurse. Overheard nurses when leaving saying " like I'm a IV psychic". Day three, still haven't been informed of how shes doing, or a path forward. When I ask they keep saying they are waiting on the culture to come back. It is now o800 of day three and the last time we have seen a nurse was at 11 PM on day two. Do yourself a favor if you need medical attention don't come to Trinity in Bettendorf.
Wait all day for the doctor in order for my fiance to leave, just for him to come in and say the same thing he had already told us the day before, then sit and wait for the nurse another hour and a halfwhen paperwork was"done" at 8am. Get charged for a second day all because they are slow as hell and have no consideration for their patients.
Small wait times, nice staff. I am glad I don't use Genesis Health Services. Unity Point is way Better!!!
Dr. Hansen is the rudest medical professional I have ever met. I have never been treated so poorly and I wasnt even the patient! The other staff and the security officer was top notch and very polite. If you go here beware of Hansen.. His nurse doesnt even like him lol.