Tristar Ashland City Medical Center
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feedback about Tristar Ashland City Medical Center
I had a very good experience at this ER Thursday night. No wait, walked right in & called back before I could sit down, all were very professional. Dr. Steele is extremely sweet & informative, she was so down to earth & personable. Just received a call from them asking how I was doing & just give them a call if I need anything.. Serious small town vibe with huge hearts. Im much better now, sodium, potassium & magnesium had become too low. Im better now, no reason to be concerned now This Critical Access ER is so worthy of acknowledgement & a 5 star review
I did not have to wait for my test. Everyone I encountered was so professional and caring.
It was a great experience. Very efficient and the staff were kind and most helpful. I WILL BE BACK AGAIN!.
Came in because it was Saturday and my doctor was closed. I gave birth a few days prior and received stitches for a natural tear. I thought I had torn a stitch. The triage person only seemed to care about taking down who my employer was and if I worked full time or part time, not really at all about what my emergency situation was. There was no one else there so my wait wasn't long. They didn't weigh me or anything, just took me straight back. Two nurses and a doctor started asking about what happened and and had me put a gown on. It literally took the 3 of them 5 minutes just trying to figure out how to use the bed for an exam--while I was on it with my legs spread. The doctor looked at me for about 5 seconds and said he didn't see a fresh wound. And then just stood there like he wanted me to tell him what to do. So I stated again, "it's Saturday. My doctor office is closed, the emergency line said to get checked out right away. Am I ok, or not?" He said he didn't see anything there where I thought I had torn and that he "normally doesn't put sutures in that area" I asked if it was possible that it tore a little bit because I was sure that was the spot and he said "well I wasn't there when they did the procedure" Is that a joke? Obviously you were not in my delivery room with me. Is this guy even a real doctor? So this whole time I'm still lying on my back, legs spread. I had to ask for them to raise me back up, like they didn't care at all at the pain and discomfort I was obviously in. I asked if they had cold packs or witch hazel pads to help with the pain and they didn't, the doctor didn't even know what those were. He literally said, "Just keep an eye on it, and no sexual activity." Are you kidding me?! I had a baby three days ago and I'm covered in stitches. And your advice to me is "No sexual activity"?! This guy can NOT be a real doctor. He left the room and the nurse said, you can get dressed now, and left. I got dressed and hobbled down the hallway and saw them all just sitting, staring at their phones. One of the nurses called out and asked if I needed, I said I was leaving. She said I needed paperwork. So I said, NO ONE here has been sure of anything. No one said to stay and wait for papers, so where do I need to go? She told me I could go out and wait for my papers. When she came out, she said to let them know if I needed anything. I said I would be going somewhere else if I did. Chris Mehr was the doctor. I literally would rather bleed out trying to drive 30 minutes to the next hospital than to ever come back here.
Best experience I've had in an emergency room department, in the entire state of Tennessee. Wait time in the town I live in was 6 hours so I made the drive to Ashland City, and I waited a total of 1 hour, and this included triage, treatment, and check out. I was in severe pain and had a clogged gland in my throat, causing severe swelling. I hadn't slept in days due to the pain and the doctor was just amazing, along with the staff. They immediately gave me a shot of antibiotics and a shot on anti-inflammatory for the pain, along with a couple of scripts and I went home and actually got some rest. I honestly think most of the complaints I'm seeing on here are from people who fail to realize that Cheatham County is currently a cesspool for pill seekers and drug addicts, and these doctors can't just write whatever script you're demanding of them, they have to be careful as to not add to the epidemic. Not everyone is going to have the same experience, but I personally love this hospital.