Troy Regional Medical Center
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feedback about Troy Regional Medical Center
I recently experienced a medical emergency that required two days in the hospital. The physician and staff were very professional and I could tell they had my best interests in mind. I am very thankful we have this little hospital in my town. I left feeling 100% better than when I was admitted thanks to all the people involved with my medical care.
The nursing staff was extremely professional and treated my elderly family member with the utmost respect and empathy. My family and I were pleasantly surprised by the caring and supportive atmosphere. We were also pleased with the quality of care and the cleanliness of the facility.
I was impressed by the level of expertise from from all the faculty! The kindness they showed me too! Thank You Very Much!
I came the ER with my mom after work on Feb 12 she was very very sick. I was impressed from triage thru discharge with the service that the ER staff provided her. Our stay began at the end of first shift and spilled over into the second shift. The physician and nursing staff on second shift were just awesome. They made her feel comfortable and cared for, they made her laugh even though she felt like crying. I watched the 3 nurses involved in her care come in and show me what team work looks like. They were very respectful, courteous and polite. Thanks so much for taking such great care of my MOM!!!
I went in ER visit for a cluster headache/ TN. One of the most painful conditions a person can be diagnosed with. The attacks are usually an hour in length but need to be treated pretty quickly. The first resort is an O2 for 15 minutes. These headaches are so extremely painful that I have to be restrained to prevent self harm. I sat in the waiting room for an hour to the point my headache had subsided. I kept feeling like I got treated like a drug seeking addict. I told them I couldn’t take certain painkillers beforehand and requested the most effective treatment for my condition as soon as I came in. I was given a loratab and an a antiinflammatory via IV drop after I told them the attack had subsided. I spent hours drugged unnecessarily. Now I’m i have them charging a former insurance policy. I’ve been in three times and called them for weeks with voicemails with no answer back. I’m staring at 2400$ worth of medical bills. I’ve even have my insurance trying to call them to straighten it out being sent to voicemail. I get better treatment going to my primary physician in enterprise without an appointment then I do trying to use Troy Regional’s emergency medical service. There is even a joke if you’re about to die, it’s better to drive to flowers then bet your life on Troy Regional. I should of heeded that advice.