Tulare Regional Medical Center
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869 CHERRY AVENUE, TULARE, CA 93274 USA

Address

869 CHERRY AVENUE, TULARE, CA 93274 USA

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Phone

(559) 688-0821

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Consumer feedback about Tulare Regional Medical Center

Tulare Regional Medical Center
Reviewed from Google

2.3 out of 5 stars

Youa Vang
Youa Vang

1 out of 5 stars

posted 1 year ago

Terrible billing department tried to extort money from me. They didn't bill me until a year later. Since they didn't do their job accordingly, they knew that my health insurance would not reimburse them because they failed to bill my insurance. Knowing that they won't get reimburse, they then tried to put me on the hook for paying the entire balance. This department specifically didn't do their job right and now they are shifting the blame on me. Poor costumer service lead by Sandra (the manager). She was so rude and continuously talked over me. She didn't want to answer my questions and eventually hung up. All other personnel shine away from picking up my calls. Absolutely poor costumer service and professionalism. I wouldn't recommend care from this facility.

Kerri Bell
Kerri Bell

5 out of 5 stars

posted 1 year ago

I have gone here three times for ultrasounds and I cannot say enough about the great staff. I was checked in efficiently at the front desk with the new touchscreen system and the ultrasound tech was extremely professional, friendly, and thorough. I was able to tour the OB unit with my husband after our last ultrasound and introduced to a lot of different staff including the director of pediatrics who is very impressive. Put my mind at ease because everyone was so approachable and friendly. Staff in the lab has also been excellent the 3 different times I have visited and are very accommodating. I have been very satisfied with my care here and look forward to delivering my baby at TRMC.

mercedes tapia
mercedes tapia

5 out of 5 stars

posted 1 year ago

The only thing I can really write a review about is Labor and Delivery floor. I had my son there in 2014 and my daughter there in 2016 and the nurses were beyond amazing! they really made me feel comfortable for both my c-sections. My doctor is amazing(Dr.Gupta). I hope someone from the Maternity floor reads this comment so they know they ROCK!! Keep being awesome ladies!!!

Brian Avila
Brian Avila

1 out of 5 stars

posted 1 year ago

I am at the er for my six year old daughter with pain in her belly button, fever, loss of appetite, fatigue, and nausea. Three hours later still sitting in waiting room and nothing. Seems like their calling one person every 2 hours. This rate we will be here until 6am. Very slow. Dirty waiting room. They did draw blood to rule out appendicitis. When i asked if they could check it, nothing. Lets hope that is not that case. Will never return to this hospital again.

Erica L
Erica L

1 out of 5 stars

posted 2 years ago

The emergency room is way to small, the wait time was ridiculously long, there staff has no clue how to use the weight scale (they weighed my child 20 lbs more then the actual weight), the emergency room doctor was good but was a little rude & spoke a little inappropriately in front of my child (doctors should speak straight to the parent not the child), the only thing that was nice about this visit was the nurse who made both me & my child comfortable & she was also very good with giving shots & being very patient, but then came more of a down turn when they also took 2 different copies of my insurance (one at the front desk & 1 while we we're in the room) & even though they took copies they failed to run my insurance & just straight out keep billing me (I have good full coverage insurance & don't pay out of pocket) so after a long 3 days of a phone tag run around with the emergency & billing department, I had to call my insurance to have them deal with them. We'll see in 45 day's if the billing department did there part or not. I definitely won't be back here again & definitely won't deal with the billing department since the lady was very rude (I'll just leave it to my insurance to handle them!)

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