Tuomey Healthcare System

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129 N WASHINGTON ST, SUMTER, SC 29150 USA

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129 N WASHINGTON ST, SUMTER, SC 29150 USA

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Consumer feedback about Tuomey Healthcare System

Jeana Moore Vause
Jeana Moore Vause

5 out of 5 stars

posted 1 day ago

I was greeted at the front t desk today by Cameron M., Patient Access Representative with the biggest smile. It made my day so much better to see her smile and have my request handled professionally and quickly, especially feeling so bad. Way to Prisma Health Tuomey and Cameron M.!!

Jane Joseph
Jane Joseph

1 out of 5 stars

posted 1 week ago

This hospital is terrible. Waited for 6 hrs and they couldn't even get it right as regards to my husbands condition.. what a waste of time and they didn't even have ultrasound because they leave at 5. What has happened to medical care . Seems it's really bad in South Carolina. And I am willing to bet the administrator of this hospital doesn't even care since they get paid well. Shame on them for letting it get so bad in this hospital. Rude people and lack of medical knowledge.

John Alva
John Alva

4 out of 5 stars

posted 3 months ago

They helped me while suffering more then once. I ran without doctors orders. I became scared . Nobody is a robot , can't claim perfection. Big pharmacy is pushing drugs I feel should be banned. I'm mortified of doctors. They saved my life , just wish it was a perfect system by now. Seems to me like humanity is in a crisis. They saved me from bad health . I know my health will failing me again , hope something can be done again about it. I survived thanks to this hospital. Please keep saving lives . A place of business. I survived to write the note a, should be thankful of that much. This place makes me want to go back school. Unfortunately my memory is to low for that. They tried to save me ,with little resources they had . Can't blame anyone for human imperfections. Just shouldn't happen in a hospital. I've read many horrible things of what the hospital went though. They helped me . Please save my life if comes down to it. I had options because I could still walk . They didn't hurt me . I feel some of the team shouldn't be there . Unfortunately I have no power. The system is getting harder .They helped me survive or so I believe....... Please save my life again when the times comes. Thank you..

dkran 75
dkran 75

1 out of 5 stars

posted 6 months ago

I recently went to Tuomey for the first time. After sitting in the E.R. for two hours, I decided to research the hospital online. I read the reviews and was shocked at the number of negative comments. I was also shocked at how long people said they had to wait. I thought maybe people were exaggerating. I thought wrong.

The E.R. waiting room didn't inspire confidence that I would be treated well. Two people were vomiting into bags. A heart patient with two stints came in complaining of severe chest pain and trouble breathing. She was made to sit there for hours like the rest of us. There were others who I thought should be treated immediately, but we all waited...and waited.

After waiting in the E.R. for six hours, I spoke to the woman at the desk to get an explanation and to tell her my condition was getting worse. Her explanation was less than satisfactory, but my complaint apparently got me bumped up on the waiting list. Shortly after, I was taken back to a room to wait for a doctor. A doctor arrived two hours later. His friendly demeanor was the only pleasant part of my experience. He had a nurse take a blood sample. I have a low body fat percentage, so my veins are easy to find and take samples from. I have never had someone screw up taking a blood sample from me......until I went to Tuomey. She thought she missed the vein, so she pulled out the needle to try again. Blood shot out of my arm like a fountain. My pants and the bed I was sitting on were spattered. She ultimately got a sample. I was treated and returned home. My trip to the E.R. lasted 10 hours.

I have one question for the hospital: How long does a person have to wait until you determine the wait is too long? There seems to be no limit.

I expect this kind of medical treatment in a third world country, but it's right here in Sumter. I recommend people go to Tuomey only if it is a life or death situation and you don't have time to travel elsewhere.

walter phillips
walter phillips

5 out of 5 stars

posted 2 months ago

I think Prisma does a Great job.when I encounter an employee they greet me with a smile. The Nurses are very helpful and knowledgeable