Twin Cities Community Hospital

New to the area..
I'm shocked at the ratings, because both times I had to take my daughter to the hospital the entire staff was AWESOME!!! From the check in Staff to All Nurses & All Doctors.
I give it a Big 5 STARS🌟🌟🌟🌟🌟

I was admitted to ER on January 29, 2019. Didn't take too long to wait due to severe breathing and was diagnosed with acute bronchitis. The doctor and nurse served me well. The hospital even paid for a certified sign language interpreter. I am pleased with their service. I have been to ER several times and didn't have problem with their service.

The hospital staff were great, they made sure I was stable and had the correct meds before leaving. The billing people were just absolutely awful and not helpful. The people may have been somewhat nice, however the way the department runs is appalling. They charged me copays when my insurance had no copay. I argued, but they charged me several more times over the course of a few months. They also tried to sneak the bill past insurance by billing it as something different than emergency or hospital. I had a great experience with the doctors, I felt in good hands. But, the department which handles insurance, their main mission is extortion.

Was there for 2 hrs and wasn't acknowledged or informed they didn't forget about my daughter with her swollen feets. Left and went to French hospital. Always go to French they will treat you right.

We were instructed to go to the ER by my 1 year old son's pediatrician after he fell and hit his head. A nice doctor examined him and said he was fine which took less than 15 minutes. After the exam I asked the woman handling the paperwork how much it would be. She said she didn't know but probably around $700.

Fast forward to a month ago and we finally receive a bill for $2700! Upon getting the bill we requested an itemized receipt which they have been very slow to provide. What's worse is that they have been calling threatening to send us to collections without even providing us with an itemized bill. This hospital is taking advantage of vulnerable people and their billing department is trained to scam you.