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Greatest Nurse of All Times
Margaret and Mercedes
Floor 6 Long
505 Parnassus Ave.
San Francisco, CA 94143
Dear Margaret and Mercedes,
This is a love letter. I don’t really know you but I will always love you. Our relationship was really intense for two and a half days back in early November of 2018.
I was deeply disappointment two months later when I looked up the word “empathy” in the dictionary and your picture did not jump out to greet me. I just knew you would be there.
I think of you often. I think of you when I tell the story to anyone that will listen of my DBS operation and convalescing under your competent and emotive eyes.
I have tried to write this letter a half dozen times. I could never complete it because I was always overcome with emotion. The words would not come, writer’s block reigned supreme. I told all my friends about my experiences with you. This proved to be equally embarrassing because I would tear up and my voice would desert me.
Yet, I cannot allow your heroic efforts on my behalf to pass without acknowledgement. What you gave me cannot be prescribed by a doctor. It is your special gift. Only you can give it. It is the gift of empathy.
You promised me that within a day or two, my pain would go away. How could eye contact like yours convey anything other than a message of truth? And just as you promised, the pain went away.
You know that that mean, mean Doctor Larson? The man who gave me those awful headaches, not to mention that shameful haircut, was right. My essential tremor has disappeared. My hair has grown back and I am much, much cuter now than Dr. Larson.
In closing, I have a suggestion for you. Do you think you could lower the glow on that halo over your head? It could be a little too much at times.
I will forever be your most grateful patient,
Waited over 7 hours just to find out that they forgot all about us. Someone was supposed to call the ultra sound technician but completely dropped the ball and left us waiting in our room for hours. We finally asked for an ETA for the technician to find out he was never called. It’s been 3 hours since they made the call and they seem to have forgotten about us again!
Been here since 3pm and it’s 11:06pm. With no sign of us getting out of here anytime soon.
Avoid seeking help at their Emergency room department. I have seen people in worse condition then mine being delivered by ambulance, and wheeled back to ER waiting room to wait in the chair. Approximate wait time is 5+ hours minimum to get a bed or any service at all related to your condition. Saint Francis Hospital may not be rated The Best hospital in the city, but their service is way more efficient. I would not give this hospital not even this one star. Last time Iam coming here
If you need a liver, do yourself a favor and don't go here. If you have no choice, make sure Dr. Jennifer Lai is NOT your doctor. She indirectly murdered a man. She repeatedly told him and his wife that he wasn't sick enough to have the surgery. Even after his health decreased rapidly, she still refused to help him. Several days before he died, she told him that the only way he could have the surgery is if he was on his death bed. When he was, she didn't call or make an appearance. He ended up being too sick. If it wasn't for her lies and false promises, he would still be alive today. I hope she burns in hell. If she's your doctor, I'm sorry, but you're already dead.
Took my friend here having serious chest pain and they called him 4 times inside to do one procedure at a time blood test, ekg, X-ray etc. Four hours later we are still waiting. They had a code gray which means a patient got violent probably been left in a room w/o any care. Took 30 mins before they announced code gray is over. They kept paging nurses to come back from break & for help in certain procedures. Explains why it takes too long maybe short staff and there were at least what looks like homeless folks just hanging out in the waiting area of ER & those homeless folks were never called in for anything so you could tell they just loitering. The restroom is dirty the entire time we were there were no janitors came by to do up keep. If you hurting bad & you want to make it the next day consider going elsewhere.