Uf Health Shands Hospital

I live out of state and called to get an update on my son who was in a critical accident.

My first impression, one of the most unprofessional, uninformed, and disengaged hospitals ever.

I realize health care puts little emphasis on customer service. They have terrible receptionists, nurses and no doubt administrators with terrible people skills and over inflated egos. Someone should do something about people at all levels from the person who answers the phone to the nurses to the doctors to the administrators to remedy this first impression.

I guess TV is a direct reflection of what hospitals are really like. In a short and simple statement, suck!

I wanna thank Dr. SU and staff for helping save my mom's life as she can't have blood transfusions..they are the best of the very best..him and his staff are as good as your ever going to find..they all were a blessing I will always appreciate in my life and my mother's..My family is grateful and keeps these wonderful awesome doctors and staff in our prayers as they care to save lives..

I was under the impression that Shands is an advanced hospital. My mom was recently admitted and during her stay she was given fried chicken and macaroni and cheese for dinner. My mom is a type 2 diabetic and has heart disease, along with many other ailments. When the staff was questioned about my mom's food, we were told that the nutritionist said that fried chicken and macaroni and cheese was an appropriate meal for my mom.
Keeping them sick so they'll keep coming back must be the motto. Try a little harder people of Shands.

By far the oncology department gave my wife the very best care. THANK YOU!💜

my hand got real infected and had massive adema when I went to shands they really cared I was admitted they treated me like I was the owner . the nursing staff very professional
People may say the nursing staff is bad but that s only a slip up in the shifts !! if could name them I would !! But most the nurses were so compelled to helping me Even Dr.Bensari was attending she was very compassionate!! And Understanding she really cared !! The surgeons everybody Did Such a Great Job !!! I have other health issues and look forward to returning !! Go to a hospital that can do it all !!! And Really Strives In the best of health care!!!