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feedback about United Hospital
All the nurses were well educated and very nice. I feel the people on here do not understand that there is still an ambulance bay that is taking in critical patients when they are sitting in the waiting room complaining about hangnails and papercuts 🤦🏽♀️ Because this is a hospital in the inner city they do deal with a lot of uneducated people so I commend the staff for respecting those that walk through the door but don’t fault them for standing up for themselves when need be. Great job United!
We had a good experience here for surgery. There was the nicest volunteer at the Surgical Guest Lounge - Tom. He was incredibly kind, somehow remembered everyone’s names in the waiting room and was very personable. He had several family members smiling and chatting as they waited for surgery to be completed. We were very impressed with him. It’s so nice to see this kind of warmth in health care.
I have a complicated medical history and, unfortunately have been to the United ER several times. I have always been treated with the utmost respect, sense of urgency and beyond excellent bedside manner. Would, and have, recommended to others!
My mom's care was very good here. The nurses seemed caring and efficient with minor exceptions. I had to wait there for 10 hours which isn't unheard of for a surgery and did not find the waiting areas very comfortable but I think United Hispital gets the most important things right this being caring for the patients.
I went to the ER over a year ago. Received a bill and paid it. Just this week, I got a message from a collections agency that I had a delinquent account from Emergency Care Consultants. I had never heard of them until now. Apparently, they have third party doctors working in the ER that you will be charged separately for.
This is extremely shady business practice. Shame on you.