Univ Medical Center of Princeton at Plainsboro

Been here with my husband since around midnight it is now 3:16pm. He was suffering sever stomach pain. After some test around 3am we were told he needed surgery for his appendix to be removed. We were told surgery would be around early morning. It’s been hell waiting here with no answers. Nothing but several bags of antibiotics and pain killers. Which at this point is ridiculous. Let alone the condition of the room we are in. Had to ask the nurse to pick up a bloody needle from someone else’s IV. This feels like a horror show. Not to mention the rude registration lady. It’s been 15 hours and no answers.

Terrible experience at the ER department. They are slower than a regular doctor’s office visit. They admit you quickly, however once you are inside, they make you wait for everything. My 3 year old daughter had a fever and they did strep test and fluenza test (through the throat and then the nose), both were very intrusive work that made my daughter painful. Then they wanted us to wait for 1.5 hours in the ER for test results. I said “couldn’t you just call us with the results”, then it took them another hour to give us the paperwork so we could leave the ER. The whole day had passed, they never called me with the test results.

If I could give this rating ZERO stars, I would! The ER is an absolute joke! I went in early December 2018. Not only did the triage nurse act as if there were nothing wrong with me, but then sent me back into the waiting room for THREE hours, before I had to ask how much longer I would have to wait. Come to find out, they LOST my entire file in their computer system. After another half out of waiting, a nurse finally came to get me and told me I would need to give them all of my information for a second time. I was ask to provide a urine sample and minutes later discharged. No tests, nothing! Apparently when they took my information, they didn’t save it the second time either, because I received a bill for $320! It also stated that I was not insured which is not true! After speaking with them about my bill, they said they would fix it... just received a second bill, this time I’m being charged TWICE for the same damn visit in which they did absolutely NOTHING for me! I would rather go to any other ER than this one! All they care about is getting money!

Sadly, hospice service added to the stress of my husband’s death. The individual nurses and health aides were excellent - but the administrators did not provide adequate staff. We were alone for hours at the end. It was terrifying. They failed to solve drug shortage problems at the end of life. Do your research when you have to choose hospice. Do not pick this service.

The nurses were pleasant and communicated well with my family. The Cardiologist resident was well versed and friendly.
The food was mehh but I won't go into detail.

The one issue was the wait time between being seen was a little extended given the mechanism for the ER visit.