Univ Medical Center of Princeton at Plainsboro

Wow am I disappointed in the new hospital. Penn bought Princeton and they've now turned the hospital into a Ponzi scheme. I had to have emergency surgery and went through emergency room. Get that you charge for that. But apparently now every single doctor that walks into your room with their 5 students in tow now bills separately. So you don't ask for them, you don't even know what they're billing you for or that they're billing you and it's not included in the overall bill but they get to all bill you separately. So not only do you get charged with a super expensive hospital stay, NOTHING IS INCLUDED. Not one doctor!! I had 8 doctors in my room at one point and now I know why just so they can bill you $260 for 3 minutes of saying 'hi'. And we all wonder why our medical and insurance system is messed up. This is where it starts!! What a complete and utter rip off. You should be completely ashamed of yourselves and how do you sleep at night. I have insurance coverage through my company and have to pay over $5,000 out of pocket because of all this nonsense I can't even imagine those who don't have it how they feel. When a doctor walks into your room tell them to GET OUT!!!! and only use the doctors you actually need. Each and every doctor should have to state what they bill and how they do it before getting to walk into your room as you don't have a choice. Thanks Penn for putting me into debt for something I didn't even ask for, nor was provided service that amounts to the money being charged!! AVOID AVOID AVOID.

Been here with my husband since around midnight it is now 3:16pm. He was suffering sever stomach pain. After some test around 3am we were told he needed surgery for his appendix to be removed. We were told surgery would be around early morning. It’s been hell waiting here with no answers. Nothing but several bags of antibiotics and pain killers. Which at this point is ridiculous. Let alone the condition of the room we are in. Had to ask the nurse to pick up a bloody needle from someone else’s IV. This feels like a horror show. Not to mention the rude registration lady. It’s been 15 hours and no answers.

Terrible experience at the ER department. They are slower than a regular doctor’s office visit. They admit you quickly, however once you are inside, they make you wait for everything. My 3 year old daughter had a fever and they did strep test and fluenza test (through the throat and then the nose), both were very intrusive work that made my daughter painful. Then they wanted us to wait for 1.5 hours in the ER for test results. I said “couldn’t you just call us with the results”, then it took them another hour to give us the paperwork so we could leave the ER. The whole day had passed, they never called me with the test results.

I was put on hold for 10 mins while trying to make an appointment. And they will tell you to go to another facility if you are not satisfied their “rude” services.
Worst experience ever!!

If I could give this rating ZERO stars, I would! The ER is an absolute joke! I went in early December 2018. Not only did the triage nurse act as if there were nothing wrong with me, but then sent me back into the waiting room for THREE hours, before I had to ask how much longer I would have to wait. Come to find out, they LOST my entire file in their computer system. After another half out of waiting, a nurse finally came to get me and told me I would need to give them all of my information for a second time. I was ask to provide a urine sample and minutes later discharged. No tests, nothing! Apparently when they took my information, they didn’t save it the second time either, because I received a bill for $320! It also stated that I was not insured which is not true! After speaking with them about my bill, they said they would fix it... just received a second bill, this time I’m being charged TWICE for the same damn visit in which they did absolutely NOTHING for me! I would rather go to any other ER than this one! All they care about is getting money!