Univ of Md Rehabilitation &Amp; Orthopaedic Institute
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feedback about Univ of Md Rehabilitation &Amp; Orthopaedic Institute
Thank you so much for taking such excellent care of my Grandmother as she heals! Every interaction I've had through this center has been positive. At the front desk you're greeted warmly here, the facility feels clean and well organized. The nurses here are so kind, genuine, attentive and professional. Care is coordinated through good communication among doctors, nurses, physical therapists, and the staff works as a team to help your loved one to recover. They provide individualized creative solutions for patient challenges. This center is accommodating to visitors allowing up to 2 visitors at a time 8:30am-8:30pm. They keep family and loved ones informed with patient status updates and involved in next steps planning. We are impressed and have so much gratitude for the hardworking, knowledgeable, caring people here!
The care my husband received was great, staff was wonderful. My only complaint, the discharge process needs work. Don’t tell family to get here at 9:00am only to be told after you arrive, discharges aren’t done until after 12:00pm and could possibly be as late as 2:00pm. We’ve known about the discharge for a few days, things should’ve been in place the night before, early morning at the latest.
They were great the nurses were so nice and they treated me 3year son Spectacular! And the work the doctor did on his teeth are amazing!!
I spent considerable time here as a patient, as well as other places. The UM Rehab and Orthopaedics (aka Kernan) feels institutional, but clean and well kept. The food is okay. The staff is competent and attentive, in control, and well organized. The occupational therapy is acceptable and the physical therapy is five-star outstanding. And you're there for the therapy, right? This is definitely the place to go for physical rehabilitation.
I visited the University of Maryland Rehabilitation & Orthopedic Institute in Baltimore, MD (PCU) for three days. I have never in my life received service anywhere like I did at this facility! The staff was absolutely OUTSTANDING. I had several experiences of their loving kindness. From the time we walked in to the time we walked out. Everyone did their job with an excellent attitude which speaks volumes about their leadership. From the staff manager to the custodian staff. Time will not allow me to list everything that happened but it truly felt like it was one happy family.