University Health Shreveport

I wish I could give it a zero rating. My husband was recently an in patient on The K wing. I really don’t know where to start. Other than the doctors the nursing staff is a joke. So much goofing off, being loud and so unprofessional. The rooms are so cramped, no chairs. My husband was a serious fall patient and getting anyone to come help him was almost impossible. The food is deplorable,when it arrives. Everything seems so unorganized. I’ve never been in such a filthy facility. If you’re admitted for testing are observation, expect nothing. You won’t be disappointed then.

Our daughter went in a week ago and was admitted to a room on the 5th floor pediatrics ward. She had to have her appendix removed. The nursing staff on her floor, the O.R. staff and surgeons were all absolutely top-notch, amazing and very professional, kind and carrying. She received the best care we could have ever hoped for.

The emergency room was very basic. The restroom was filthy. No paper towels . Urine and blood on walls and floor. Went up to rooms and several public restrooms didn't have toilet paper, paper towels, or soap. Floor was nasty and some toilets backed up. ALL TOILETS, was so bad, one wouldn't want to touch. Staff was plentiful and very friendly. Wasn't much work being done, though. Mostly sleeping in corners or sitting, visiting with one another. They mainly discussing how they wished time would speed up and end shift.

I am giving only 2 stars because the backroom staff was very professional and very nice! however it took us and many others so long to be put in a room it's no joke! we arrived at the ER at 3:30pm did not get called back until 9:30pm! then we didn't leave that room until 12:30am. They are wonderful in the back but not sure if sitting there that long is worth it! especially when we had our kids with us.What they need to do is have a chart instead of bouncing around on patients getting only who they want back there it should be a order 1st person that walks in should be 1st person to be seen not someone who got there after. I can understand for more severe patients like someone's bleeding out etc those kind of patients yeah I can understand them going before us. But there was non life threatening patients going before a baby who had 100 degree fever.

Worst ER experience I have ever had! I took my bf to the ER and I have never encountered a group of more uncaring medical professionals in my life! The lack of compassion the staff shows to the patients in this ER is disgraceful! The ONLY person that seemed to have any sense of care and urgency was the nurse (orderly) that took us from triage into the ER treatment room. If I can avoid it, I will never go back. I overheard our ER nurse telling another nurse that her last patient removed his own IV and left AMA. I don't blame him one bit!