University Health Shreveport
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feedback about University Health Shreveport
My son was transferred to LSU / University health being referred for a pulmonary specialist they told us we weren't needing/ or going to seeing any specialist they didn't read his medical records that were forwarded gained over a pound in fluid even after we stated that his fluids had been cut. They didn't listen to the parents not until we're had the head of the nursing staff come in the nurses did better but the doctors were not listening wasn't until I started demanding and getting second opinions on everything to get anything done.
Difficult to communicate by phone. The #2 prompt puts you on hold indefinitely! No one follows up with you after the doctors do a consultation for you and they accept! Can't catch a break!
I just had an ear appointment this morning and while there the intern took my tube out of my left ear that was just placed 6 months ago and it was painful. I was told before the surgery to place the t-tube 6 months ago it had to be done under anesthesia because i have too much scar tissue on the ear drum. Then the intern tried to place a new t-tube back in my ear without numbing or anything and was very painful and was unsuccessful at it. After that he looked at me and said i wasn't trying to torture you or anything. I have had ear surgeries since 1996, never have i ever experienced something so traumatizing as that.
Ok this place sucks bad. They don’t actually figure out the problem and send you home with no answers. Then you turn to another hospital and go to the Er and you find out that one simple blood test or them actually looking at your labs could have made a huge difference and you wouldn’t have to go through near as much. Every time you go there you mainly see residents. The only good thing university health has is a trauma and critical care team and yes I’ve had personal experience with the neurosurgeons at this hospital and they saved my life. Other than that this hospital 100% sucks. But if you go there cause you can’t breath you will be sent home with no answers with the same symptom then go to another hospital the next day and you get an actual diagnosis and the diagnosis you get could cause death if not treated urgently. Yes I have medical knowledge I know the difference in an emergency and a non emergency and I know the difference in normal and abnormal. I also know how to read labs and know when something isn’t right but they treat you like there’s nothing wrong even though your labs and all other test plus signs and symptoms point to a different cause.
The wait is extremely ridiculous. My sister was scheduled for surgery at 6am, they didn't call her back until 10:15am! We were advised it was 1 person ahead of her. We go down to the cafeteria which Information said they will serve breakfast until 10:30am. We go down there around 9 and every station is closed. My opinion, it should be at least 1 station still opened.