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I came in with symptoms of food poison my pain at a level ten for everything. They had been telling people for the whole day no beds were available and one lady had been waiting to be seen for about 12 hour's. My mother went to the front desk at the emergency room to ask a few questions and to get a little knowledge on the situation as of why know rooms were available. The lady lied to my mother and told her that they had rooms available and were getting ready to start calling people back. I would not recommend LSU medical for anything above a level 2. They do not have good patient care.
Where is the negative or zero star option? My fiance was supposed to come Monday at 10am to be checked in for a 5 day EEG. They call Sunday night to tell him that there isn't a bed available that he will need to Come in Tuesday at 10am. The paperwork said there was free parking but it was a total nightmare trying to navigate between improperly parkwd vehicles and people going against the directional arrows and even then the parking lot was overflowing so we went to paid parking which is expensive. Get to admitting and it takes about 30 minutes to get done. Get escorted to 2G. The paperwork had a room listed as his but there was already another patient in there so they put my fiance in another room. The nurse takes over an hour to come in and then leaves saying shes waiting on doctor orders and doesnt want to start an IV in case they need to draw labs so he only gets stuck once. 2 hours after arriving the nurse starts the IV and then someone from lab comes in and says that she has to stick him again that she cant use the IV. The tech that set up the leads for the EEG was clearly aggravated that she had to do her job. After she got all the leads placed she did the strobe light test in the daylight with the room light on and the blinds open. HELLO what is that going to accomplish!? The goal was to have him go into a seizure so they could monitor brain activity. He couldn't even see the light strobe since the room was bright. 4 days later after telling them how to do it to get him to have a seizure, he does the strobe light test on himself with the light on his phone. Then all the sudden the tech wants to come in and administer the hospital strobe light test after I pushed the alarm button to let them know about his seizure. Housekeeping has came in once in 5 days to sweep and push the trash down into the can so as to not change out the bag. Nurses come every 6-8 hours if that. Staff is beyond rude and slower than snails stuck on molasses. Do not come to this hospital even if you are dying. Die with dignity at your own house and save your family the trouble of ever experiencing this so called place they call a hospital.
My daughter is in the 1st trimester of pregnancy and started having issues. Went to ER and was told to follow up with LSU in 48 hours or sooner if continues or worsens. They also gave her paperwork to take with her so she can be seen immediately. Her issues have progressed to dangerous and after sitting at LSU for 3 hours they inform her that she is a walk in and they will get to her when they can and they refused to accept the paperwork she had from the other hospital.You would think that under these circumstances it would be an emergency not a walk in.
The only reason they get even 1 star is because it will not let me post without it!!
Disgusting, filthy and unsantiary restrooms in the ER waiting area. No toilet paper, except what is on the floor with blood on it. I took photos to show what I seen as I went into the restroom. This public restroom is so nasty that it had me questioning the sanitation practices of those that are administering medical care to us. The entire Hospital needs to be clean! Plus I have been here in the ER with my elderly mother waiting to see a doctor for 4 hours. Another lady has been here waiting since 8 am this morning. That's not even humane. It's now 5:28 pm. Also they allow inmates in handcuffs to be paraded though the waiting area and they always are taken straight back to see the doctors. The reception said it was for our own safety. Well I get that. But what I don't get is why aren't they having to wait like everyone else has to do to see a doctor even.if it's in a separate holding place in the ER. Instead they get priority. After all they have nothing but time on their hands. I am so disappointed. I thought once Oschner took over this hospital, there would be improvements. Looks to me like it's only become worse. 😞
Great staff, but oh my god, they are slow as all get out. Some of the staff will stand and talk instead of getting the patients checked in.