University Health System

There is 3 people sitting at check in area for the clinic and no line , only two people includes myself to check in but not checking people in. They are standing around talking about their night instead of taking care of their patient. Got the back the staff even the dr made me wait while they gossip about them checking a nurse to see if she was pregnant instead of taking care of their patient that had been waiting. How insane is that. I can’t not believe I incounter this type of behavior at this facility. Ridiculous !!!! Congratulations to the nurse that is due in June by the way since they were talking. About it and couldn’t get back to work on their sick patients

I was seen by Dr Zaheer about 30 minutes ago. By far the absolute WORST doctor I have ever been seen by. I have gone to the Medical Center Pavilion MANY times before to be seen and i’ve never been treated as poor as I was with her. She first came into the room seeming rushed like she did not want to be there and she just wanted to get it over with. Then she half checks me by just looking at my ears and my throat and says she doesn’t find any “abnormalities”. While she was checking my breathing she kept snapping back at me and saying “I need you to breathe deep breaths so I can check the breathing” over and over in a very rude to me but it hurt to do that due to the body aches. Keep in mind I have a sinus infection, i’ve had them every year since I was about 7 years old because of my allergies in the winter. I know what they feel like and i’m well aware of the symptoms and I was achey and congested when I came in but that’s “normal” according to her right? So after this happens I procede to ask the nurse if there’s anyone else I can be seen by because I felt she was very hostile and rude and “you can go somewhere else if you would like” was the only response I got out of her. The doctor then comes back in and says “I checked your face by pushing on it and you didn’t tell me it hurt and from what i’m seeing nothing looks abnormal”. I don’t remember anyone touching my face to see where the sinus pressure is? My fiancé was there and he had said too, she never checked my forehead, nose, or throat by pushing on it. So i’m not sure what patient she was talking to but it sure wasn’t me. They wanted to do a strep test but I declined because I didn’t want to be there any longer. The WORST service i’ve ever gotten by a doctor by FAR.

I visited University Express Clinic on July 20, and I can only say good things about the Facility, beginning with the receptionist Ana, friendly and courteous from the moment I step in to the clinic, to the nurse that took care of me in a very efficient manner, to Dr. Lomboy that went to the point of my visit quickly and after a few questions related to my problem gave the prescription that put my health back in track. All this in just 45 minutes. Thank you University Clinic staff, your are great!

Fast service. Pleasent and knowledgeable staff.

I was seen within 15min the Pa was very informative definitely would go back! Was dreading the wait but was impressed how fast I was in and out and still felt that I was given the best quality of care