University of Md Balto Washington Medical Center
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The ER was a different experience than the Surgery unit. ER took hours to go through. The rooms were tiny and you can here people all around, suffering in pain. After being hooked up to an IV I told the nurse that I had to use the bathroom more than once and I had to unhook the IV and walk to the bathroom . She had a surprised look on her face and then ran after me for a urine sample. When I finally spoke with a Dr. he was very dry and short with me, sent me to the ultrasound room and then I didn't see him again. I got mixed information from different people and I could say more about the experience but you get the idea.
The Surgery Unit process was smooth sailing the intake people were nice the nurses and doctors were nice, professional and informative and the experience was top notch care. They did everything to make sure that I was comfortable, they listened to me and answered all of my concerns. I have panic and anxiety and because of them I felt safe and in calm. The facility was clean and the room looked sanitary.
I read reviews often, though I never write my own. I had to make an exception after my experience with the surgical unit. After reading the many poor reviews related to the emergency room, it is clear that care in that area does not reflect all units of the medical center. The surgical unit is outstanding. The staff was very organized and professional. Most of the nurses were exceptional. A couple of the techs should honestly be nurses. I had a major surgical procedure and the care from the nurses made recovery comfortable. I wish I could list all of their names. There were so many in rotation that I might leave out a few. A huge thank you to the entire team. Keep doing what you do!!! -Msola
The nurses and staff took care of my mom so well after her toe had to be amputated due to a foot ulcer. If you want a high standard of care. This hospital was #1.
Visited ER early in morning. Triaged fairly quickly and once in with a doctor got good service. It’s a ER don’t expect personalized service. And their times can be greatly effected by trauma cases or ambulances arriving.
I cannot say enough about this place. Do not go unless you have a toe tag. I was misdiagnosed a month ago when I had a traumatic brain injury and my husband who they suspect has a broken back has been waiting for hours to just be seen. The wait times are ridiculous and the staff is not thorough or pleasant.