University of S a Children's and Women's Hos

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1700 CENTER STREET, MOBILE, AL 36604 USA

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1700 CENTER STREET, MOBILE, AL 36604 USA

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Consumer feedback about University of S a Children's and Women's Hos

Becca Mathews
Becca Mathews

5 out of 5 stars

posted 3 weeks ago

I have had the absolute best care I have ever thought possible! The entire staff nurses, care assistants, cleaning crew, residents, the folks hand delivering meals, nutritionists, lactation nurses, doctors, everyone have been a complete 10 in taking care and answering questions and overall comforting their patients! I never thought my stay in a hospital for this long would be so memorable and remarkable. I've stayed in very clean rooms, enjoyed good food and have been reassured I am and will be taken great care of. The staff here do everything possible to ensure comfort and efficiency in recovery and care. When you're far from home and family it can be tough hospitalized and at USA children's and women's hospital I've only missed my family with all other worries and concerns eased. This is a student learning facility and even their students take extra care and patience with all of us here. We are all waited on hand and foot and want for nothing. If we're in need of a single thing it's brought to us with absolutley no attitude from staff. I only wish I could do more for the entire staff besides leaving the best review since they've all become like family ❤ I'm excited for our son to be born and am emotional with how wonderful care I've been. I love this hospital staff. I highly recommend!!

Chris Powell
Chris Powell

1 out of 5 stars

posted 2 months ago

If I could give them 0 stars, that would be more accurate. The receptionist was almost helpful! The nurse was impatient and barely attempted to follow through with the scheduled procedure. I’m sure many people have had decent experiences here, but I’m embarrassed to say I’ve donated to this hospital in the past. Hopefully, it was just a bad day for them.

Bernardrea James
Bernardrea James

5 out of 5 stars

posted 3 weeks ago

The nurses were amazing the doctors here went above and beyond to make sure my baby had proper treatment made us feel like we were the only patients they were seeing

Hannah Seale
Hannah Seale

4 out of 5 stars

posted 2 weeks ago

I had both of my children here and 5here is a large amount of people there for anything you might need. But my most recent baby was just a couple weeks premature so she had to go to the NICU which has an excellent and very helpful staff whom I truly trusted with caring for my baby when I could not be there. The doctors 59ld me if I was 100% honest with them that there would be no repurcussions so I was...ten minutes later DHR 2as in my room telling me I could not longer be alone with children without supervision! I felt so betrayed and punished for being honest. The other negative side to that is that the NICU doctors expect you to be there 24/7 and sleep on a fouton that is hard as a rock and doesn't even pull out. I'm 5'1 and I barely had enough space. So my husband who is 6'1 had no way of being able to even attempt to stay the night. You also have the doctors come in and wake you up every single morning making heir rounds no matter how exhausted you are and just repeat the same information to you every single time to the point of purposely not being in the room around that time to avoid them. They also spoke down to me like a was an irresponsible teenager and get onto me if I wasn't there 24/7. They don't realize that we still have lives outside the hospital and some of us have other kids to tend to at home as well as getting everything ready for the baby to come home. They use a score sheet every day to rate how the baby's progress is and that determines when they get to come home. When I was there my baby had near perfect scores but when I'd leave to get real lunch and get a shower, ect, I'd get a call from the Dr saying that somehow all of a sudden her scores had dropped dramatically which I find hard to believe. Especially when it happened every single time. It got to the point to where I'd start having a panic attack before going in because I knew I was going to be scolded in some way and made to feel like I wasn't a good mother. I'd they could change their approach, it would be a perfect place!

Michael Smith
Michael Smith

5 out of 5 stars

posted 7 months ago

My wife is home after an amazing and magical experience. The first person we ran into was Charlotte who checked her in. She was sweet and passionate about her work. The next nurse we encountered was Kara and a student Jessie these two were there from first contractions to delivery and were absolutely amazing. Kara was informative and Jessie was an amazing and quick learner. Kara was able to make the worst contractions easier for her to deal with until it was time for an epidural. Then there's Dr. Roth who was outstanding. She came in and promised just a few more pushes and he would enter this world. We have made it home now after spending a couple days recovering and the two of them are perfect. Thank you USA Womens and Health!