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feedback about University of Washington Medical Ctr
Thank you to the UW ER nurses and doctors who helped us during a recent snowstorm. A brief scare turned out to be nothing serious but the doctors and nurses were very quick and thorough in checking us out. There were at least three doctors and three nurses who all seemed invested and interested in ruling out serious issues and making sure we were ok. We felt like we were in very professional care the entire time!
Rude staff, eleven-hour wait for an x-ray and a Tylenol script, careless techs that dropped my injured leg on the ground when moving me, and they discharged me as A-OK before my surgeon did a follow up x-ray and MRI (which "they don't do in emergency" per the ER nurse, which is 150% bull) and found two impact fractures, two ligament tears, and two cartilage ruptures my diagnostic team had completely missed.
They'll be hearing from my lawyer.
The nurses and doctors seem to be nice, but the lack of communication makes for an extremely long visit. Horrible experience.
They hung up on me multiple times and refused to help me over the phone. The many times I tried calling when I needed care they refused to answer and I had no idea what to do. Overall, unhelpful, and dangerous. I wish there were better hospitals near me for emergency care that actually care about helping you in an emergency. When someone finally answered she was really rude and I just was panicking because I didnt know how the system worked.
I am a frequent traveler to this facility. I have a chronic condition that requires cutting edge medical science to keep up with. This is the kind of place you go to for things like that. The doctors, in addition to many being teaching doctors, are also scientists themselves, and they are the authorities for the research in their specialties. I've also been hospitalized for this condition before, so I was a guest for a week. Even for the initial ER visit, I actually had a room with 4 walls rather than curtains (albeit small). The inpatient hospital room had everything I needed, and a good view of the campus across the street. I also really have to give credit to the outstanding nursing staff. They are all heroes, and above all, they listen to you.