Usc Verdugo Hills Hospital

Absolutely the most horrible hospital ever. The most uncaring staff I have ever seen. No compassion or communication skills. My father has been a patient at Verdugo hills hospital for 5 days now. Today is May 16 2019. The staff specially the nurses and case managers. So unprofessional and never on the same page with each other. One nurses treats the patient one way and the next nurses does his or her own way. They are not transparent With information. I even had a doctor tell me something and then the nurses do the opposite. We had to monitor the nurses so they can care for our father. On top of that one of their case managers (Rafael) threatens me over the phone to call the police because my voice was loud when I am catching him with a Lie. Instead of helping in finding a solution for my father’s discharge he’s telling if I go down there and raise my voice he will call the police. I don’t know how the staff at Verdugo hills got to the positions they did. If any of my family members or me need a hospital to go to, Verdugo hills will never be on that list. I am surprised they haven’t killed anyone with all the mistakes they make. STAY AWAY FROM THIS HOSPITAL.

Do not go to this hospital if you are concerned about your health or your family's health. The inpatient patient care is below par and so is its ER and Radiology. My mother had MRI done as an outpatient at the hospital and when the specialist looked at the results, he said that the 2 MRIs are contradicting one another.

I have been to the hospital and ER 5 or 6 times including taking our children a couple of times. The hospital staff especially the nurses are rude and under-trained. They would regularly ignore requests qbd needs and when showing up had the attitude of don't give a **** Caring staff could make up for claustrophobic mood of hospital building, but their lack of professionalism adds to it!! Would not recommend and would not go again now that I have a different insurance .. Kept going there only because my doctor was the best. I

TaDa!!! After watching my delightful community hospital deteriorate for decades, I find myself an inpatient.
Well, the food is still inedible - seriously - but staff show wonderful improvement and the facility is lookin’ good. Many thanks USC!! Royan Herman

Horrible experience ever...... The nurses were ok the doctor was rude as all hell..... Took forever and seemed anoyed.... Never made eye contact with me or my husband.. Very short, cold and omce again rude... It was a female doc.. Didnt catch her name