Usmd Hospital at Fort Worth Lp

over charges. I had 2 charges for one test and they were labeled the same exact thing. When I called billing I was transferred 4 times before someone could tell me what was going on and still did not offer a solution. not informative whatsoever and everyone on the phone is rude and does not care . I would not recommend this office or staff and I will be telling everyone I know about this experience. HORRIBLE CUSTOMER SERVICE AND LONGGGGGG WAIT TIME.

The Hospital, Doctors and Nurses were all nice but I ALWAYS take my purse with me where ever I go. There was nothing of value in there, that was left at home. I have no objections to having my purse locked up for surgery. What I DID mind was that the staff went COMPLETELY through my purse, even a coin purse. Now it would not have been so bad EXCEPT they did not put things back where they were. Nothing is missing but it also was not put back where it belonged. BUT coming home from surgery and having to go through my purse trying to find everything to put it back where it belonged was UNNECESSARY. I have OCD so this was something I could not wait to do. I really would not like returning to that hospital.

As a former employee I would not take my family members to USMD Fort Worth. Incompetent leaders, overpriced facility. Hostile work environment. Too many options out there to come to a facility that treats staff and patients as poorly as they do.

Good people that work here, very clean, and the seats are comfortable. Long waits though.

Clean place, friendly people, caring environment.