Va Central Iowa Healthcare System

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3600 30TH STREET, DES MOINES, IA 50310 USA

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3600 30TH STREET, DES MOINES, IA 50310 USA

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Consumer feedback about Va Central Iowa Healthcare System

James H
James H

5 out of 5 stars

posted 6 months ago

Probably the best V.A. hospital around. They attempt to keep the process easy and it mainly is. I'd gripe about parking, but they just started building a parking complex. The state grounds are always government kept (not necessarily well kept or poorly kept..just....cheapest bidder kept).

The staff has always been helpful. Mental health (bldg 6m) have most of their psychiatrists on short term contract basis, outsourced from far away states with people whom have never been in the military; so beware if your doc changes frequently. Overall, the healthcare is great, the facility is great, the staff are empathetic and kind, and renovations are always happening.

An enjoyable part of the hospital are the veteran volunteers selling their wares on the promenade. Every day there are volunteers with smiles on their faces and eager to help.

The hallway is a large dose of social interaction. Beware. A+

Heather Reiling
Heather Reiling

3 out of 5 stars

posted 6 months ago

It's a hospital for people that have served our country. What more can I say? Well it's pretty clean and people are friendly for the most part. The canteen has a nice variety of inventory although they didnt have the pretty figurines they used too:(

Caitlin McElroy
Caitlin McElroy

1 out of 5 stars

posted 6 months ago

I have never met so many unprofessional employees all localized in one place. Some employees treat Vets and their problems like a joke. Don't want to take the time to listen to Vet's problems. Quick just to offer pharma drugs and move on. Patient advocates get so many complaints and nothing ever improves. Ignore important data when processing benefit claims. Witnessed them lying straight to a veteran's face. I'm sad to pay taxes for the horrible services they offer. This facility needs a complete evaluation from an outside source. I'm confident if this was done, 75% of their employees would be terminated. Shouldn't be judging veterans when employees cannot offer professional or reliable care.

Lloyd Santee
Lloyd Santee

4 out of 5 stars

posted 3 months ago

Very thoughtful, caring, and responsive to this disabled veterans needs. Thanks again for a job well done.

Mj Clarine
Mj Clarine

1 out of 5 stars

posted 3 weeks ago

Waiting almost 1 1/2 hours for a hearing aid adjustment. And still waiting.