Va S. Arizona Healthcare System
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I'm disabled like a lot of us in the VA Hospital System are. I go in for a scheduled appointment every 3 months and have always been taken into the Doctor on time for the last 3 years. All you have to do to receive such care is show up 15 minutes early and not cancel appointments constantly. My buddies that don't follow those simple rules are always complaining about poor service. If you served in the military you should know how to follow rules. Your appointments and clinics are orders you must abide by. Otherwise you suffer just like you would if you were still on active duty. It's your duty to cooperate with the system. It works for me and my buddies that follow those simple rules. So it blows my mind that some veterans complain over and over again about poor service and the health care here.The medical assistance I receive here is far better than any care I had outside of the VA Hospital System. Outside of this system I waited 1 hour at least after showing up early for a scheduled appointment. Many times pharmaceutical sales people just walked in and were taken immediately with no wait. I'm treated with respect here and I was just an E4 when I served. Thank God for this place!
Been getting fantastic care here for the last twenty years. They have saved my life several times. Thank you.
I have been getting my medical care at the SAVAHCS for the past 7 years. I have, for the most part, good caring doctors and nurses. On occasion I have run into a doctor who was unable to "hear" me just as I once ran into a doctor who deliberately disregarded the pain I said he was causing me. My favorite primary doctor left because he could not stand all the computer work. My current primary doctor is someplace between ok and good enough. I must add that I have been treated respectfully most all of the time and the care I have received (while not always what I wanted) usually took care of the issue.
I broke my wrist and after waiting 12 and a half hours in their ER, they sent me home with nothing saying it wasn't broken. A week later I had not slept for days and knew it was broken and called complaining and a triage nurse said actually the xrays show that it is broken.
On another occasion I went in to the ER for a severe skin infection. They didnt do anything and the Doctor was a huge jerk, even saying "What do you want me to do, I'm not a specialist!"
On yet another occasion I had to have my father bring me to the hospital because I was severely dehydrated. He saw first hand the disgusting way they do things at the hospital. I was so dehydrated that I thought I was going to die and the nurse who took my vitals tried to kick me out for not answering what my age was fast enough for her.
So many more bad experiences here but I think you got the idea already. Good luck if you do decide to take your chances here. The patient advocate is also worthless. I fought in the Iraq war for 14 long months 2007 - 2008 and this is what I get in return? Dont even get me started on how they treated my friend who was in 82nd AB with a purple heart...
Pros: Large facility with various clinics. It is very well kept and constantly growing. Most of the staff here are great with an exception of the healthcare workers. The women's clinic is the opposite where the front desk clerks yelled at the patients, rolling their eyes while the nurses went above and beyond.
Cons: They overbook patients, causing longer wait times and frustrated/rude healthcare workers. I didn't know why there were so many rude workers until my recent appointment. The finicky optometrist was complaining about certain patients (HIPPA violation) and how they have no time to do this/that. I simply snapped back at her and she calmed down but seriously...The lab clinic and the ultrasound physician were the same way. FYI: no one is making you work there! If you just have a poor attitude to begin with, then find another job where you don't interact with others because not all of us vets will tolerate your unprofessionalism.