Valley Medical Center
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feedback about Valley Medical Center
Go elsewhere. This emergency room is horrible. We thought they were great at first but this place is terrible. Long wait times. Unreasonable long wait times. We had to call 911 a couple of times because they completely forgot about us after two days of waiting. Complete negligence on their part.
They don’t even accept Kaiser. I cant even use the hospital 5 minutes from my house. The closest hospitals I can use are Tacoma or Bellevue.
This experience happened in 2016.
My 70 years old dad fell earlier today and had a 3" wide deep cut so he was bleeding bad out of his forehead and the ambulance took him to the nearest hospital which was the Valley Medical Emergency room.after 4 hours we went home once the stitches were done and doctors didn't prescribe any pain medication so couple hours later after seeing my dad in so much pain bought him back to the same hospital and explained everything to front desk where they put us behind everyone else and told us to wait for couple hours..? Why should he wait when it's their fault leaving this unfinished?? Who's responsible for this?
If I could I would put 0 stars this place its horrible. I took my sun yesterday to the ER my son was in pain crying for help. I asked one of the nurses how long till they have a room ready and she told me a couple minutes. I was ok cool.. she lied cuz I waited another hr and still my son was in pain I kept seeing people coming in them taking them to the back. And still my son was out in waiting room. So I go again and talk to Another nurse and she was really rude I told her if they had a room ready for my son now we were 3 hrs in the waiting room! She said that there was no room ready” and I told her listen we been here for almost 4 hrs and you guys don’t have a room and she replied back” I’m not going to leave my really sick patient to go look for a room” I was in shock of how she told me this. So I told her” so for you guys to have a room for my son Does he have to be dying.. and just to le you guys know my son is only 4 he had the hives so imagine the itching in pain he had on his body! I was literally crying just to see him say mom help help!! So I left the hospital and took him to Seattle children’s were they took him right away..
I was scared and in a panic because shortness of breath and erratic heart beat. These people knew i was fine because i walked in but still rushed to take my pulse and comfort me. Within 30 seconds i had a nurse helping me sit, one taking blood pressure and another physically and verbally comforting me. Ive seen staff down play people because they've seen real emergencies but that did NOT happen here. Thank you nurses, doctors and staff.
This is the worst place with the worst and longest waiting time EVER. Unless you really are going to die, you should expect to be in there for almost a full day before being seen.
Do yourself a favor and go to a different ER in a different hospital. There are many others.