Valley Medical Center
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feedback about Valley Medical Center
My 70 years old dad fell earlier today and had a 3" wide deep cut so he was bleeding bad out of his forehead and the ambulance took him to the nearest hospital which was the Valley Medical Emergency room.after 4 hours we went home once the stitches were done and doctors didn't prescribe any pain medication so couple hours later after seeing my dad in so much pain bought him back to the same hospital and explained everything to front desk where they put us behind everyone else and told us to wait for couple hours..? Why should he wait when it's their fault leaving this unfinished?? Who's responsible for this?
I was scared and in a panic because shortness of breath and erratic heart beat. These people knew i was fine because i walked in but still rushed to take my pulse and comfort me. Within 30 seconds i had a nurse helping me sit, one taking blood pressure and another physically and verbally comforting me. Ive seen staff down play people because they've seen real emergencies but that did NOT happen here. Thank you nurses, doctors and staff.
Can’t staaaand going here!! I tolerate the place because Im always hopeful for a change every time I need to visit the “Local ER” ,I really don’t even know why because every time I go, I’m always waiting 1-2hrs before I finally see a doctor! I’m a family of 6...and I cannot rely on this place!
They have a nice ER section! All renovated and maybe about 6yrs old?? About 35 new rooms and when the lobby is full...u walk back and see their patient monitor screens...there’s only about 4 names???
If my daughter didn’t have an allergic reaction, I would’ve driven the EXTRA MILES(as I usually do), all the way to Either Swedish or Seattle’s children!
Had to come in to the ER. All of the staff from the nurse I talked to on the phone before coming in, the triage nurse, and everyone we interacted with in the back were professional, helpful, and kind.
I just had the WORST Experience at this hospital today.
I took my 20 month old son here, we waited 2hrs. to be brought back (Which I get can be normal)
However, when we got in the treating room, we waited 45mins. Then a nurse comes in and was trying to give our son medication before we were even seen by the Dr.
Excuse me but I’m pretty sure you don’t give medication to patients before doing a Dr exam.
We told the nurse that we don’t want that medication, our Son hasn’t even seen the Dr yet.
The nurse had said, “oh he hasn’t, oh ok well get him in here. “
Then the Dr comes in and does the quickest exam ever.
The Dr wanted to offer my son nausea medication, when he isn’t even nauseous.
Just a horrible/ terrible experience... this is the healthcare that’s provided to our children.