Valleycare Medical Center

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5555 WEST LAS POSITAS BOULEVARD, PLEASANTON, CA 94588 USA

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5555 WEST LAS POSITAS BOULEVARD, PLEASANTON, CA 94588 USA

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Consumer feedback about Valleycare Medical Center

Paul Southern
Paul Southern

5 out of 5 stars

posted 1 week ago

All of my kids were born here and the staff has always been amazing... except one time when we ran into a doctor that was a pointy object. But that was a blip.

We’ve had child births, emergencies, orthopedic care, and surgeries here. Always great.

My 80 year old mother in-law is here now for multiple complications. The staff is responsive and communicative with the family. The surgical team has been amazing for multiple procedure on different systems. The assessments and diagnostics have been spot-on.

The facility is always clean and fashionable.

We are blessed that this facility is in our back yard.

Irina Cheng
Irina Cheng

3 out of 5 stars

posted 3 weeks ago

I do not recommend the infant care class. They charge for 50 dollars. The instructor did not know very well about how to take care of a newborn or infant. She did not cover lots of topics, unless you asked. The class scheduled for 2 hours, it was actually 1 hour. Very very disappointed. Do not waste your money to this class.

Nancy Prince
Nancy Prince

1 out of 5 stars

posted 3 months ago

Wish I could give them a -10. Was sent there by urgent care, took my vitals, I left and they charged me almost three thousand dollars. These people are THIEVES. Pure and simple thieves. When I called about this I was told "so what the insurance took care of all but 200 of it". THIEVES these people are THIEVES. I am contacting my insurance company now on this and I will be filing a small claims. THIEVES!

Emma Luntey
Emma Luntey

1 out of 5 stars

posted 2 months ago

I was recently seen in emergency for acute abdominal pain. Bloodwork was taken. I was abruptly told that my liver was swollen, and I needed to stop drinking alcohol. You see this wasn't the problem. I won't lie, I do drink but, not really that much. I am experiencing abnormal test results due to a medication I recently started taking. The Dr. Harold wouldn't even listen to me. He signed my discharge and left the room. I was made to feel like a common alcoholic which I am not! Why were you so rude? Maybe you should consider apologizing....Take the time to be nice it's really not that difficult! You could have gotten a 5 star rating. Everyone else was GREAT!

Gina Boardman
Gina Boardman

1 out of 5 stars

posted 5 months ago

For such a nice town this hospital emergency room
area is incredibly run down and dirty. I’m surprised Stanford Health leaves their name on this place! Wait time was pretty short which was the only good thing about the experience. I’m glad I didn’t have a more serious issue to be tended to because it definitely does not seem like the staff is happy to be there!