Venice Regional Medical Center - Bayfront Health
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feedback about Venice Regional Medical Center - Bayfront Health
The staff that has tended to my family member has been beyond phenomenal!!! From Doctors, nurses, sitters, housekeeping to registration, they have all been helpful, nice, and attentive. My family member is a miracle, And i can not give enough thanks to the team who helped, prayed and gave it their all. We appreciate everything you all have done.
My wife scheduled an appointment as a new patient last November for April to see Dr Miller. She had to reschedule this appointment for July and just got a call saying that they cannot see her until next year! They stated that as a new patient you cannot reschedule on line, well where does it say that? So you can imagine our frustration when they said you have to wait until January! That would be 14 months to get an appointment! That's unacceptable! How does Dr Miller manage all these patients? We are going elsewhere!
My experience started out good. Welcoming and Registration staff were very friendly, helpful and efficient. The hospital was very clean. Went to second floor for my overnight stay. Room was ok, nurses friendly. Then nurse had difficult time getting my iv in. Maybe she was new, but I don’t think so. I found a brochure on my tray table explaining the hospitals “clinical hourly rounding”. My wife and I were encouraged expecting to see nurses or staff every hour. After more than 2 hours, we saw no one. Yes, I had a call button to push, but thankfully didn’t need to use it. Saw no one during the afternoon, but kept being woke up during the night. Was exhausted by morning. My wife spoke with a desk nurse about the brochure but she could give no good answer. Many of the rooms were empty so I know the staff wasn’t overworked. The support staff/volunteers were terrific. So was my doctor.
Terrible experience i agree with another reviewer if you are elderly this is not the place to go,
my 90 yr old father has parkinson's and dementia was left heavily soiled underwear overnight, no one told my mom so she could bring a change of clothes when she went home to let dogs out, no one around to help him to the bathroom as his bp was nearly 200 at times, full urine bucket left hanging on the table next to him, my tiny elderly mom had to help him to use the toilet while he was still hooked up to iv because no one came when they pushed the call button. Clearly if you are elderly a warm patch of side walk & the kindness of strangers would be a better bet.
Told them I didn’t have insurance from the start so I guess they decide to send a debt collector to my room to ask me again how am I going to pay them and starts telling me how much I’m going to have to pay.. I was in a lot of pain and the ER was a last resort, so having someone come find me and stress me out about a lot money when I’m so sick and scared and not sure what was wrong with me. But I was brought back to the reality that you can’t get sick without money.