Via Christi Hospital Manhattan, Inc
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feedback about Via Christi Hospital Manhattan, Inc
Never really had a good experience here. My final straw was when I called as soon as they opened (after being up all night sick), I was told I couldn't do a same day visit for something so simple. Even though they had plenty of openings, I was told to wait (and subsequently suffer) for more than 24 hours until I could get in the next afternoon. Great policy
If you want a laid back hospital this is the place for you. Surgery scheduled was more than an hour late without explaination or apology. Staff laughing it up and gabbing outside room. Torn dirty curtains, bathroom without trash can, debris under gurney. Broken computers and thermostat. Shocking lack of protocol and professionalism.
We have had a rough couple of months which as landed us in the ER 3 times in as many months. EVERY time they took great care of us, and didn't make us feel like it is all about the $$$ or cattle being pushed through. The nursing staff was great and the doctors didn't l blow you off. That is rare, I can tell ya with how much I have ended up in ER in many different states for everything from migraines to spinal stenosis you always will have the random bad apple but this hospital ER staff works their butt off and shouldn't be having these terrible things said. You saw them talking for a few mins...big deal, but did you see the kid they saved? Or when they held someone's hand while they passed away alone? These nurses do a hell of a lot that goes unseen by the public, only to have someone put something nasty up on their job website. Yes you will get invoiced from multiple places...but that is any major hospital nowadays. I had back surgery in another state and I had 5 different billing creditors to help keep cost down and the insurance to pay more. Instead of critizing them for doing their jobs, maybe a bit of thankfulness would be in order.
Thank you to all the nurses and Doctors and Admin staff that help our family and our friends when we were in great need. You are greatly appreciated by many even if these "rate us boards" don't show it.
God Bless you all.
I took my home healthcare client to the ER today and she was seen by Matthew Foster MD. He was absolutely amazing and his bedside manner on top of the extra mile he went for her was so stellar. Thank you so much! If you can pick your physician I highly suggest you ask for him!
Worst experience ever, being my first time in the hospital since the birth of my 30 year old daughter. Being lied to about my care and not getting care in a timely manner. I could go on and on with this review, I will be contacting the appropriate people to make an official complaint.