Victor Valley Global Medical Center
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This is the most incredible hospital in the high desert! First of all, when I was in the emergency room waiting room, they brought out teddy bears for the few kids that where in there which immediately lightened the mood a bit and made them smile. Then, the doctor I saw was almost off and told me since my condition was going to be okay and could wait, I could come back in the morning. But when Christie Anne came to give me discharge instructions, I mentioned I was in pain, and she immediately found a bed and a doctor who was on the clock to operate on me and gave me instructions on how to follow up with my primary for the first time. THANK YOU CHRISTIE ANNE!!!
I'm taking the time to write a review to this hospital because I had a horrible experience at the ER a few months ago. I don't wish other people to go through the bad experience I had to go through. I was taken to this hospital by ambulance as an emergency due to an unbearable pelvic pain that only kept getting stronger and stronger. I had just found out I was pregnant, so my husband and I got concerned so we ended up at this hospital not knowing the outcome. They made us wait in the lobby and after some time they gave me a bed because I was in so much pain, and I was hoping soon I was going to be seen by a doctor. The hours kept passing by, no doctor, nothing to sooth the pain only the rude nurses on duty kept going back and forth and not helping me in any way. Finally after 5-6 hours they drawn some blood and they got an ultrasound done. By this time I couldn't even move because of the great pain in different parts of my stomach and back. The hours kept passing by, it was late at night when the nurse finally comes in with the results of the blood and ultrasound to tell us nothing negative had come out and that they had to discharge me!!!! I couldn't believe myself, I was in so much pain and they were sending me home. We waited 11 hours to hear that!!! Once back home I only got worse, the next day I was rushed to Saint Mary's hospital where they treated me fairly, two doctors took care of me right away and they found out I had an ectopic pregnancy and I was bleeding from the inside therefore all that pain. I was taken into surgery right after. They said my condition was so serious at this point, I could've lost my life. Thank God he didn't allow it. If you really need to go to a hospital, go anywhere else but here please. Save yourself the headache. Not worth it, something should be done about it.
I had an awesome ER experience last week. I was rushed to the ER with severe abdominal pain that was truly unbearable!...it was 100 times worse than my 48 hours of labor(with NO pain meds) and my cesarean PUT TOGETHER! seriously never ever felt pain like that before. This ER first medicated me for the pain twice, once my pain was on the decrease I was taken for an ultrasound, labs drawn and diagnosis all within 2 hours!!! The staff was very patient, attentive and professional. The pain ended up being an Ovarian Cyst. I was grateful that I did not end up as another ER statistic with a horrible story. Thanks to the ER staff for an awesome experience.
This place doesn't even deserve a one star. Today my boyfriend took me here at 7:00 in the morning because I had woke up with the worst pain on my side of the stomach and it was getting worse plus I am 18 weeks pregnant so we were worried. We got there and the front receptionist were so rude and I was in EXTREME pain . Also there wasn't a lot of patients in the lobby either. We wait for 1 hour to just get blood checked and get sent back to the waiting room and I'm CRYING and constantly moving holding my stomach because the pain was getting WORSE and I couldn't do anything to sooth the pain not even a little. My boyfriend was really worried because he saw me that I was basically begging him to ask for help because I couldn't take the pain and I was worried if our baby was okay or something. The nurses would pass the waiting room hallways and see me in pain and they would just ignore me. My boyfriend would ask them a couple of times "She's pregnant and she's in a lot of pain that she can't take, is there any way you guys can take her in or give her anything for the pain, the pain is getting worse; how much longer?" and all they would say is "she needs to wait to be called. We can't do anything about it. It could be about 3 hours for when we call her" We were frustrated and angry because then what was the point of going to the emergency room if I can't even get any type of help. Sweet patients in the waiting room were telling the nurses to take me in before them to take their spot because they saw how bad in pain I was, and the nurses would say "No we can't do that, she has to wait." All the nurses I seen there were so rude and with attitudes. I ran to the restroom to throw up because the pain on my whole side of the stomach now wasn't letting me keep in fluids, I couldn't stand up anymore at this point so my boyfriend was basically carrying me , and after 2 hours of waiting my boyfriend who was frustrated because he saw me getting worse and crying from how much PAIN I WAS IN and that they would see me and not care or anything just carried me out and drove me to St.Marys Hospital. They came out with a wheelchair (Wasn't forced to walk for anything) and we only waited 5 minutes to get called and they did everything one after the other. And first checked that my baby was okay and that whatever this was wasn't so major. They gave me Tylenol to calm the pain , blood work, ultrasound, urine; PLUS the doctors and nurses were all so kind and friendly. And I was done in 2 hours with everything. Try to AVOID THIS HOSPITAL. This is the worst hospital and I'm never coming here again.
I was there on Friday 7/12/19 for a blood clot in my right leg all the staff was very helpful and friendly thanks to my er nurse Eric I was very comfortable and they saved my life😍😁