Victor Valley Global Medical Center


15248 11TH ST, VICTORVILLE, CA 92392 USA

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(760) 245-8691
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15248 11TH ST, VICTORVILLE, CA 92392 USA

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Consumer feedback about Victor Valley Global Medical Center

Brenda Guerrero
Brenda Guerrero

1 out of 5 stars

posted 2 days ago

This place doesn't even deserve a one star. Today my boyfriend took me here at 7:00 in the morning because I had woke up with the worst pain on my side of the stomach and it was getting worse plus I am 18 weeks pregnant so we were worried. We got there and the front receptionist were so rude and I was in EXTREME pain . Also there wasn't a lot of patients in the lobby either. We wait for 1 hour to just get blood checked and get sent back to the waiting room and I'm CRYING and constantly moving holding my stomach because the pain was getting WORSE and I couldn't do anything to sooth the pain not even a little. My boyfriend was really worried because he saw me that I was basically begging him to ask for help because I couldn't take the pain and I was worried if our baby was okay or something. The nurses would pass the waiting room hallways and see me in pain and they would just ignore me. My boyfriend would ask them a couple of times "She's pregnant and she's in a lot of pain that she can't take, is there any way you guys can take her in or give her anything for the pain, the pain is getting worse; how much longer?" and all they would say is "she needs to wait to be called. We can't do anything about it. It could be about 3 hours for when we call her" We were frustrated and angry because then what was the point of going to the emergency room if I can't even get any type of help. Sweet patients in the waiting room were telling the nurses to take me in before them to take their spot because they saw how bad in pain I was, and the nurses would say "No we can't do that, she has to wait." All the nurses I seen there were so rude and with attitudes. I ran to the restroom to throw up because the pain on my whole side of the stomach now wasn't letting me keep in fluids, I couldn't stand up anymore at this point so my boyfriend was basically carrying me , and after 2 hours of waiting my boyfriend who was frustrated because he saw me getting worse and crying from how much PAIN I WAS IN and that they would see me and not care or anything just carried me out and drove me to St.Marys Hospital. They came out with a wheelchair (Wasn't forced to walk for anything) and we only waited 5 minutes to get called and they did everything one after the other. And first checked that my baby was okay and that whatever this was wasn't so major. They gave me Tylenol to calm the pain , blood work, ultrasound, urine; PLUS the doctors and nurses were all so kind and friendly. And I was done in 2 hours with everything. Try to AVOID THIS HOSPITAL. This is the worst hospital and I'm never coming here again.

Stephanie Gonzalez
Stephanie Gonzalez

3 out of 5 stars

posted 4 months ago

I am currently here with my sister, she was scheduled for an induction this morning. I love this place so far nice and cute they make you feel welcomed. Up until her main nurse walked in she is very rude and she didn't even acknowledge us ..she really did ignore us.. when we asked a question. and would only make eye contact with my sister..we as her family have questions and concerns that need to be addressed's part of your job...if you don't like it you should re evaluate what you really want to to do for your career..because we are happy right now trying to bring this baby healthy and strong into our world and you are killing our vibe with your attitude okay Deb in labor and delivery get it together.

Alexandra Stewart
Alexandra Stewart

1 out of 5 stars

posted 1 week ago

Rude nurses!!! Doesn’t feel like a welcoming hospital! Recently moved here & I would not have expected the way they treat ppl here is very disappointing. Don’t recommend this hospital not only did I feel the rude vibe but I also overheard few Patients come out and complain about the rude nurses they have here.

Gee Gee Go
Gee Gee Go

1 out of 5 stars

posted 2 months ago

They do not greet you.
They do not let you go to the cafeteria.
The front receptionist doesn't know or keep track of who has been called.
I was there with excruciating pain (ended up having surgery not here though)
And all they did was blood drawn and dr had no clue even when telling her my symptoms.
After three hrs! I ended up leaving.

Jacque Long
Jacque Long

5 out of 5 stars

posted 3 months ago

Victor Valley ER staff are Awesome. They deal with unreasonable people, but still treat them with respect. They saved my mothers life and my fathers several times. Thank you!

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