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feedback about Village Hospital
I have had blood work done a few times a year for the last 4-5 years and I always have a great experience here! Short wait times and kind phlebotomists. Thank you for your great work today Melissa!
I had outpatient lab work done last month. It was the best experience I have ever had. The registration process was quick. The wait time for lab tech was short. Shiree drew my blood and did a fantastic job! I could hardly feel the stick. Just the way I like it!
This was my first visit here. BIG MISTAKE. brought my mother in at 5:30pm it Is now 8:30pm and we are still sitting in the waiting room. I understand things get busy. But waiting room is less than half full. At this point I thought for sure we would have been put in a room so my senior mother could rest. The front desk staff was a little snippy. The 1st triage nurse a male was nice. My mother is a diabetic and getting close to time when she usually checks her sugar. I approached the other nurse(female) about it. She acted like it was such an inconvenience to check it. The only salvation for for this place would be if the Dr.'s are miracle workers. Lesson learned.
Today i was scheduled to Have a test performed at the Pelham Medical Center. Beginning with the receptionist everyone was courteous and informative. Desirae my patient rep was polite. She explained each form I needed to sign and where to go next after her office. Very sweet. Then Diane was the tech who performed my ECHO. Beginning with maintaining my privacy as i changed clothes into my gown she was very attuned to my needs.. She explained as she went along as to why she was doing certain things and we discussed what I should be asking my doctor to explain in regards to the results of the test. I have been hospitalized at the medical center twice , have used several of the doctors affiliated with this facility and have had several procedures done. Have always been pleased with the staff. Look forward to using their facility again.
My name is Kimberly Starr McFadden, I have never met a team in my 29 years in South Carolina as kind and gentle and supportive as the group in Radiology. Angela Mizell - PAR, you are absolutely wonderful! Tammy-X-Ray, you have done a remarkable job and thank you for treating me with love and kindness. Susan, Darren, Angela D, Allison/Brittany & Kim you all are exactly where God needs you to be in Healthcare. For a long time I have been in pain and suffering and agitated, you all kept smiling and did your job. Mr. Barry you have a great team and wonderful employees please keep it that way. Thank you all so much. God Bless you all.