Villages Regional Hospital, the

Brought my best friend in because she was bleeding from the bladder.
She had bladder surgery 2 months ago.
We’ve been here now over 6 hours. Haven’t seen any doctor.
No patients in the waiting room when we arrived, still only a straggler coming in occasionally.
After being here a couple hours, they had her give a urine sample from the waiting room bathroom. Then, we sat back in the waiting room over an hour WITH the urine sample... aren’t they going to take it? “No, just hold onto it until they come out to get you.”.

When they finally brought us back, they sat her in a chair in the ER hallway for another 2+ hours. Why? There were empty ER rooms.

The ER staff congregates in the halls, laughing and joking and ignore any requests you have. I got a couple blankets for her because I saw where they were.
They get paid to stand around and joke with each other? Must be nice to be paid to do nothing. Why did we come here?!?!

She’s now finally in a ER room. The beep is loud from the monitors on her. It needs attention... just keeps beeping loudly. Maybe it just became kinked? They don’t care.
She’s sleeping now and I’m pretty sure, I’m just going to wake her and take her to another ER facility.
Over 6 hours wasted here.
NO WONDER, THE WAITING ROOM IS EMPTY!
They need to release this whole staff and hire people that will actually do what they’re being paid to do.

Darn shame. I just bought my house in The Villages. I love The Villages, but WILL NEVER find me at this incompetent hospital again.
Shame on the people that have allowed this hospital to be so very poorly run.

Just had my second procedure for kidney stones today by outpatient surgery. My urologist, Dr. Bowers, and his entire crew are awesome. The hospital staff from the volunteers at the front desk, admitting personnel, registered nurses, anesthesiologists and recovery room nurses were all professionals. Every where I looked, the place was clean and immaculate. I felt I was in the very best of hands during this experience. This hospital should be rated much higher than the ratings I see on line. The Advanced Surgery Center is highly recommended by me.

I don’t have enough good things to say about the quality of the care my father recently received here and the compassion with which the family was treated.....for what turned out to be a very serious condition requiring emergency surgery.....
I see a lot of negative reviews here and I am astonished. Our experience by every single person, CNA, nurses, doctors even the cleaning and food delivery people was the Best.....and I am from Boston......(where some of the best hospitals in the world are located)

The nurses and support staff are good. But the doctors don't seem to communicate with each other very well. My mother was cleared for release by all of her doctors except the one overseeing the others. He said he had to verify that the others had cleared her before he would release her and that he would check on that and get back to her. That was 24 hours ago and another day of charges.

I do not love the emergency room. It is just better than being at a morgue, funeral home, you get the idea....
This hospital is in Sumter County, if you wish to research past performance.