Wakemed, Cary Hospital
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feedback about Wakemed, Cary Hospital
Both my children were born here and they were great. The postpartum rooms need updated. Ours had a could mechanical issues. But the staff is awesome! I highly recommend the maternity section! We've been to the ER also and it was fine both times. They took great care of us. I've never been to a ER that had no wait, so temper your expectations here. We still got in pretty quick and it was a decent experience.
During my mother's hospital stay, the doctor's and nurse's have been extremely awesome taken care of her and her treatment. All of the nurses and doctor's were very informative on her present care and her future care. They all treated us with utmost kindness and respect. We could not be more pleased with her care. Thank you all who assisted her in her care!!
My rating is of the women’s center where I delivered my first baby. The hospital staff was incredible. All of the nurses were so kind and sweet and took care of me and my new baby so well. The only negative thing I have to say about this hospital is that their kitchen service is not great. The food is mediocre at best and they delivered my food to the wrong room & didn’t get it resolved until 1.5 hrs later. Our delivery room was absolutely gorgeous but our post delivery room was not that great. The shower wouldn’t drain so they moved us to a new room. Overall the customer service at this hospital is 5 stars, but the subpar food & outdated postpartum rooms are why I gave this hospital 4 stars.
If I could give this hospital a 0 I would. I was seen here and they literally left me in the waiting room with an IV in my arm for HOURS with an empty bag. I was so sick I came in on an ambulance and they never took vitals for over four hours. I was denied access to any medication or basic care. They wouldn’t let me use the phone to call anyone either. I began to bleed back into my IV bag and the nurses refused to help turn the IV off or provide additional saline. Very ill elderly people were left unattended as well. The nurses response was sit down we will call you after I came in an ambulance due to being so ill that an urgent care called ems to address my health concern. They never even looked at my abnormal blood work from urgent care and I never saw a doctor for over five hours. They were completely negligent. If you are sick stay far far away.
My dad went to the emergency room experiencing stroke symptoms and was admitted right away. He spent 11 days at the hospital, including 2 in ICU. From the moment we entered the hospital until the day he left, the treatment and care provided him was exceptional. We were kept informed by his team of doctors and given a plan for his discharge to the acute rehab center at WakeMed Raleigh. Special thanks to Olivia on the second floor, who was Dad's absolute favorite. Hopefully we won't be visiting the hospital again soon, but if we have the need this is where we'll go without hesitation.