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feedback about Watauga Medical Center
My son, who is a student in Boone, went in to the ER for an inhaler on the weekend. Clearly not the right decision, but he is a kid. He was offered treatment but refused and ultimately left with an inhaler.
We never received an invoice from the hospital, but yesterday received a call from a collection agency. After contacting the hospitals billing department, we discovered they had sent the bill to the wrong address. They did promptly send the invoice, and this is how we were billed.
The hospital billed us $796.40. $334 of that was for the $65 inhaler. The balance of the money was for medicine and administering the medicine in the hospital, which are events that never happened. Looks like I will have a huge time suck dealing with this mess.
I had a pacemaker installed by Dr Hordes on November 1, 2018. Not only was his treatment the absolute best but the nurses in IMCU were top notch in every way! I would particularly like to commend Angela, Brandy, Emily and Nick. Their care was truly exceptional. We are fortunate to have such terrific medical care in Boone!
This is regarding a ER visit that we just had concerning my 6 year old daughter. She busted her mouth and had extensive damage to her teeth and a pretty badly busted up lip. First off the staff was cold and seemed totally bothered that we were there. They basically said they could do nothing for her and got us out as quickly as possible. We had to ask about a possible concussion. When we asked we were given a totally ridiculous explanation about concussions. They did not offer any relief to my 6 year old for the pain. They didn't offer any advise for the busted lip that was swelling right in front if our eyes. They were useless. I feel sorry for those parents who don't have the medical knowledge I have. I will think twice before ever taking my children back there.
I have never been hospitalized but this review is about the cafeteria. The food is good and inexpensive. The staff are nice. You won't find lobster tail but as far as cafeteria food goes this place is not bad.
The staff and nursing team on 2ndw are amazing. My mother consistently received World Class healthcare for 2 weeks on all shifts. Dr. Brown and his colleagues are caring and brilliant. We are blessed to have this excellent facility in this small mountain town. It is a gem!