Watauga Medical Center
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feedback about Watauga Medical Center
Considering the circumstances, I had a wonderful experience here. Everytime I went to speak to nurse, despite them being a full house, they were polite and were speedy to treat my boyfriend who was sick. Special shootout to nurse Peyton she did a wonderful job and had a perky and polite attitude the entire time.
My husband had an outpatient surgery with Dr. Voglewede. Wearing off the anesthesia wasn’t easy for him, but the nurses and staff went above and beyond expectations to make sure he was comfortable. During the procedure, we got calls every hour updating us on his progress! It was as wonderful as the experience could have gone.
They have a wonderful staff at Watauga Medical. I had a great experience and was taken very well care of for my surgery.
I was visiting from out of town and They saved my life. I had to have emergency gallbladder removal. They took exceptional care of me and I felt informed the whole time. I had minimal pain afterwards and was able to go home the next day. I would recommend this hospital to all my friends and family. I felt safe and cared for. Thank you for saving my life. Dr. Bell, and ER staff, all the radiological team, Dr. Daugher and team, you are truly phenomenal at what you do. I wouldn’t be here without you and I know it. We were visiting from Winston and honestly I felt more cared for here. The bedside was wonderful and I had round the clock care. Thank you for caring for me. I’m sad to see the negative reviews below because it was nothing I experienced at all. I am thankful for this hospital and the community should feel blessed to have such highly skilled people working here.
I want to like this hospital, but I can't....if I could give it 0 stars I would. The ER doctor (sent to staff the ER from Winston-Salem) was nonchalant and obviously thought I was a frequent flyer since he spoke to me in a condescending manner. I was sent to the ER by my primary care provider because of extremely high blood pressure and chest pains from the previous night. My daughter, who is quick to call me out if I'm too hard on a situation, agreed that the experience was less than adequate. If that wasn't bad enough, I signed up for a bill payment plan to pay the balance for my visit and the money was taken from my account monthly through December 2018. With no notice from Wake Forest Hospital, I was turned over to a bill collection agency on February 4, 2019. After multiple calls to the number on the only two bills I ever received from them, I was assured they did NOT turn me over to a collection agency, but to a new "billing" company. After 2 days of phone calls to Wake Forest University Health Sciences at Watauga Medical Center and Professional Recovery Cosultants, Inc, I paid them the less than 100.00 I owed (which the hospital would have had complete payment of this month) and was assured by everyone I spoke with at PRC, Inc that they were not a billing company, but a collection agency. I am on the phone once again with Wake Forest University Health Sciences, on hold again no less, waiting to find out who turned an account in good standing over to a collection agency and called it a new billing company.....totally disgusted with the care, the billing, the entire process from beginning to end. Since they refuse to give me information regarding how an account in good standing ends up with a collection agency, I’m taking matters into my own hands. You’ll be able to read this review on every website I can find that rates hospitals.
UPDATE: Today is April 25 and I think it’s important to note that as of today I have not heard a word from anyone at Watauga Hospital, even after following the “owner’s” instructions to call and leave my contact info the next day. At this point I have no desire to hear from anyone there. You got your money...I guess you hoped I’d go away after you placated me. Just one more example of the care. Pathetic....