Watauga Medical Center
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Address

336 DEERFIELD ROAD, BOONE, NC 28607 USA

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Phone

(828) 262-4100

Emergency service available

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Consumer feedback about Watauga Medical Center

Watauga Medical Center
Reviewed from Google

2.1 out of 5 stars

Carolyn Robinson
Carolyn Robinson

5 out of 5 stars

posted 1 month ago

Every visit to the ER is different and I understand some of the frustrations of persons submitting reviews. However, there are two sides to every story and in cases where the ER is overloaded with patients, who require critical care, there are going to be wait periods. Last September 2017, I was transferred from the ER in West Jefferson to the room where my room was ready at Watauga and that part of the incident was painless. I met the nurses within minutes and stayed overnight. (I had breathing issues and W. Jefferson;s hospital was booked, so that is the reason I was sent to Watauga.) But everyone from the person cleaning my room to the doctors were exceptional. I've been in and out of hospitals for over 25 years, and believe me, I definitely know the difference.

In addition, the billing department has bent over backwards to help me with paying my bill. I'm still paying on it due to their exceptional attitude toward customer service.

Kelly Alison
Kelly Alison

1 out of 5 stars

posted 1 month ago

Working for the company sucks! If a lower manager ask an higher one for help. The higher one just say it’s your job figure it out. As well known that they’ are under staffed, want very detailed certain things to be done yet doesn’t want any over time on the pay roll to complete the fast he wanted in the first place. All they care about is how much money they can make and not about their employees or patients. As well as for the ER my cousin who is a little boy broke his arm and no one in the ER gave him any pain medicine. Instead after waiting many hours the Paramedics gave them to him on the way to transporting him to another facility for surgery. Many peopel in the community would rather go to another hospital in fear if the go to yours and be further injured.

Tucker Wulff
Tucker Wulff

1 out of 5 stars

posted 4 months ago

Been to the ER twice now for the same reason and still they refuse to treat the patient I was with. I don't understand what the disconnect is here. None of the nurses or doctors care about the patient no matter their ailment. Nurse for the patient I was with also acknowledged that they improperly fed medicine through an IV that was supposed to be an injection. This resulted in the patient visibly shaking, almost throwing up, and almost passing out. I had to call the nurse in three times and she proceeded to do absolutely nothing. I will never go back.

Rebecca Keeter
Rebecca Keeter

1 out of 5 stars

posted 3 months ago

Watauga Medical Center is one of the most expensive hospitals in North Carolina. I advise people to shop around and you will find much better prices for the same procedure and service.

heidi lee
heidi lee

5 out of 5 stars

posted 8 months ago

Nurses of 2West are AWESOME. My stay was not of my choice and their care and consideration (and inspiration) was a main factor in my healing. The food was great. I will always and all ways appreciate the kindness and understanding and dedication of the staff.