Wellstar Cobb Hospital
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Address

3950 AUSTELL RD, AUSTELL, GA 30106 USA

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Phone

(770) 732-4000

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Consumer feedback about Wellstar Cobb Hospital

WellStar Cobb Hospital
Reviewed from Google

2.7 out of 5 stars

Lucy Gonzalez
Lucy Gonzalez

5 out of 5 stars

posted 1 week ago

I recently gave birth at the women center at this hospital. Everyone took very good care of me and made me feel comfortable. Then after I was released my son had to stay at the nicu. Gr he nueces were very nice and the pediatrician was amazing.

Jiji
Jiji

5 out of 5 stars

posted 4 months ago

Very friendly and effective staff. The ER is fast and they pay attention to details. They run labs and required tests immediately. The doctors are prompt to attend to the patients. They give relief medicine even before test results are out to ease pain. They display great sense of empathy with their patients. Make their patients feel comfortable...

Thomas Autry
Thomas Autry

1 out of 5 stars

posted 2 weeks ago

Worst experience I have ever had with any health care provider. If I could do no stars I would.

It started out with the nurse telling us we were the only patients on the floor. This resulted in extra tests and visits constantly waking our newborn due to a lack of other tasks to do.

Then, when it was time to check out we were told there would be one final test that would take approx 30 minutes. This was at 1 PM. We still had not been provided the results at 3 PM and when I asked about it I was given the run around. At 3:30 the nurse came back to our room stating that the doctor had to be consulted on the results and then we would be on our way.

At 5:05 PM the nurse returned to say the doctor had gone home and we would not be released. This equated to another $4700 charge to my insurance because the Dr did not review the test results before they went home for the day.

After discussing the results with our Midwife and consulting online resources it was apparent that this additional stay was not medically necessary and as such just an opportunity to bill us for unnecessary treatments. This makes it seem like your business is not to help patients, but to extract all the revenue you can when they enter your doors.

Add to this hell we have gone through with your billing department which includes wrong payment plan terms, missing bill statements and harassing calls when payments were not even late.

For all these reasons above I give the rating I do and I say this with full confidence. I would rather take my chances on my own than to deal with your hospital systems again EVER.

J J
J J

1 out of 5 stars

posted 3 weeks ago

Dont Deliver Here! Want to feel cared for or doted on? Too bad..GO SOMEWHERE ELSE! I referred someone here to deliver and now seeing how they are treated I am very sorry! 1st off if you are in labor and inducedned don't expect much attention. Sparse care, nervous mom with unconcerned semi rude staff. 2) Limit to only 3 people in room including Daddy!! BS! Where's the family enviorment? Mama's comforted by all her blended family in room (5) but Well Star Cobb isn't impressive AT ALL. SAD.

Sabina576
Sabina576

5 out of 5 stars

posted 3 months ago

I gave birth to my son on the 25th and it was the best hospital experience I've ever had. The hospital is extremely clean, every member of the staff was nice and professional and the services were wonderful. I can say that there was not one thing I can complain about. I would definitely love to deliver my next child at this hospital.