Came in with severe pain in my stomach and refused to give me something for pain when the guy in triage said he would. A nurse came in there in triage made me come back to waiting room after I explained I'm in severe pain she acted as she did not care.I was in tears but they did not care. I am wanting people to know they don't care if you are in severe pain.
You wanted a disabled Veteran to wait until it was convenient for your staff - waiting 5+ hours - to get a test done that the VA Austell Clinic requested be done asap because they feared appendicitis?!? Your staff even stated they didn't care what the VA wanted or when they wanted it, if the WellStar Doctor was busy then tough. The staff person refused to talk to the VA Austell Director on our cell phone. So the director had to call the hospital himself. Then upon leaving we were greeted with a ticket for not having a handicapped hangtag! No moron you might want to look at the license plate that clearly states Handicapped Veteran ... oh and what about the license plate on the front of the car? See we have 2 Handicapped Veteran licenses plates as required by LAW - front and back. There is no way you can miss it!!! You yanked the ticket back when we hunted you down and had to point out the error to you - so does that mean it's been voided or is this going to come back to haunt us later?!?
This place could have potential but the doctors and nurses are slow. It's a shame that you have to call for pain medicine. The doctor could use some tact in the way he gave bad news. I hope they get it together.
I took my little 8yr old brother to the ER because he had a bad dog bite and we got attended quick which was great until they took us into the pediatric room when the Doctor told us he needed to get stitches, but it could heal on its own just that it would be a ugly scar. So as I was deciding he said "Don't waste my time, tell me what you want now" and he was all jumpy. That was so rude of him to say and so unprofessional. How can he tell a patients family to not waste his time and quickly make a decision?
OH MY GOODNESS, THE DAY I CAME TO THE HOSPITAL, I WAS TRULY SICK AND EVERY ONE THERE WAS REALLY FRIENDLY AND SUPPORTIVE, BUT I REALLY WANT TO THANK THE NURSE RENE WHO DID MY BLOOD WORK. SHE WAS ABSOLUTELY THE BEST. I TOLD HER I LOVE HER THAT WHOLE DAY, BECAUSE I AM AFRAID OF NEEDLES AND SHE MADE ME FEEL RELAXED, WHICH ISNT EASY FOR ME. I
HAVE THOSE VIENS THATS HARD TO FIND. I TOLD HER I WOULD GIVE HER A GOOD REVIEW BECAUSE SHE WAS VERY KIND AND MADE(ME) FEEL LIKE I WAS HER ONLY PATIENT ( FULL ATTENTION AND CONCERNED ABOUT MY WELFARE. THANK YOU SO MUCH MS. RENE. HOSPITALS NEED MORE NURSES LIKE YOU.