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feedback about Wentworth-Douglass Hospital
I was brought in by ambulance after suffering a seizure. Was kept in hospital for over 2 weeks while they tested me for everything under the sun. I'm widowed and have no family and thus, no rights. They kept me against my will, restrained, and finally released me after I agreed to a spinal tap. I have never been more frightened or bullied in my life. I would have to get better to die rather than go back to this "institution." I grew up and lived in Boston where there is a GOOD hospital on every corner. Up here in the woods, I guess, no I KNOW it's not the same. I found out the hard way. I hope you don't.
We went there with our 8-month daughter suffering with a lot of pain after having her fingers locked and mashed. We spent about 30 min with her crying out loud and with no one had care to give any real support at all. Even spending 10-15min inside triage, nobody really cared about the real problem and only following formal procedures filling out data in a computer, asking not relevant questions, and taking her weight !!! She was in panic and the nurse was concerning about putting her on a balance to get her weigth while she could not stand herself in pain!!! What is the relevance having weight when you have your fingers painful!?? Where is the good sense on that? Of course we had to wait the whole triage before stepping inside, and what happened after .. we had nobody coming to us at least to say something. Around to 2:10 we gave up. I asked to people behind the desk for someone, and I just got: “the doctor is busy now” What? How a big size hospital there is nobody to provide prompt support for an emergency case? No nurse? no practitioner? Definitely that approach was no supposed to get if you come to an emergency room. Highest prices are applied to this kind of service that you don’t get when you really need.
From my experience staff is always great. Facility is very clean and also very beautiful. My advise is follow the signs to the department you are going to. If parking in the garage read the signs to find a space that is not reserved.
We recently had my second baby delivered in Wentworth Douglass hospital.
We really had a very good experience during our delivery, even our first kid was delivered here in 2013.
The staffs , doctors and nurses are very friendly and so nice.
We have been taken care by Nurse Elaine and Nurse Courtney.
I want to specially thank them for taking good care of us.
Both of them were very kind and exceptional in taking care of us.
Definitely a very good hospital in the seacoast area.
Unbelievably rude and uninformative nurses on 10/19/18 evening 930 to 1200am. I asked repeatedly about my uncle's condition, what was going on , how long procedures would take. I was given absolutely no answers other than, "I'm not his nurse" "I'm not sure" or " please wait in the waiting room" I asked if someone could please get me information as I'd waited 2.5 hours for answers. No response other than, I'm not his nurse.
The doctor, asked my uncle how long his stomach and back pain had been occurring despite having told her 2 hours earlier, that it had been since the night prior. The hospital was near empty, waiting room empty. This was not a hectic night where it should of slipped her mind. She was as rude as the nurses were.
I am his emergency contact, therefore HIPAA policy didnt come into play. I will never go there after being treated the way I was as a relative to a patient. Let alone the actual patient.
The paramedic who checked him in, was wonderful. He was polite and courteous as were the front desk staff. Its unfortunate that pleasantry didn't run off on the nurses and doctors. Absolutely uncalled for. Maybe they give great medical care, but their bedside manner needs HUGE improvement.