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feedback about Wentworth-Douglass Hospital
We went there with our 8-month daughter suffering with a lot of pain after having her fingers locked and mashed. We spent about 30 min with her crying out loud and with no one had care to give any real support at all. Even spending 10-15min inside triage, nobody really cared about the real problem and only following formal procedures filling out data in a computer, asking not relevant questions, and taking her weight !!! She was in panic and the nurse was concerning about putting her on a balance to get her weigth while she could not stand herself in pain!!! What is the relevance having weight when you have your fingers painful!?? Where is the good sense on that? Of course we had to wait the whole triage before stepping inside, and what happened after .. we had nobody coming to us at least to say something. Around to 2:10 we gave up. I asked to people behind the desk for someone, and I just got: “the doctor is busy now” What? How a big size hospital there is nobody to provide prompt support for an emergency case? No nurse? no practitioner? Definitely that approach was no supposed to get if you come to an emergency room. Highest prices are applied to this kind of service that you don’t get when you really need.
I was brought in by ambulance after suffering a seizure. Was kept in hospital for over 2 weeks while they tested me for everything under the sun. I'm widowed and have no family and thus, no rights. They kept me against my will, restrained, and finally released me after I agreed to a spinal tap. I have never been more frightened or bullied in my life. I would have to get better to die rather than go back to this "institution." I grew up and lived in Boston where there is a GOOD hospital on every corner. Up here in the woods, I guess, no I KNOW it's not the same. I found out the hard way. I hope you don't.
I went to the ER at 3:15pm, I was put in a room and wasn’t told anything. By 6pm I hadn’t had any communication, not even a visit from the doctor as to what was going on. I finally got my blood drawn at 7:30- again told the doctor would be coming to me next. An hour and a half later the doctor comes in, the rudest doctor I have ever dealt with. Didn’t even let me talk or explain what was going on, then told me I couldn’t get an ultrasound (the reason I went to the ER from Urgent Care) But I could get a stomach catscan. Finally around 9:45pm I was taken to get a catscan, doctor came to review the results with me, again, super super rude. Unbelievable how the doctor was treating HER patients, the nurses were fabulous. The doctor kept cutting me off and wouldn’t let me speak a full sentence and ran out of the room. Worst ER experience I’ve ever had, I wish I could give zero stars for the doctor. Finally after 7.5 hours I went home.
From my experience staff is always great. Facility is very clean and also very beautiful. My advise is follow the signs to the department you are going to. If parking in the garage read the signs to find a space that is not reserved.
Absolute worst experience. Brought my husband in and because he has no insurance we waited over two hours in the hallway to be put in a room then they treated him like he was a nobody who only wanted drugs. He is epileptic and also been weak dizzy and vomiting all day. NOBODY should be treated that way regardless of their ability to pay.