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feedback about Wentworth-Douglass Hospital
I’ve had 4 babies there and a few same day surgeries and the staff was all so kind and competent! The maternity wing is gorgeous and they do a fantastic job to make momma and baby feel safe and comfortable.
The level of incompetence at this hospital is astounding. I wish I could rate it zero stars. I took my wife in for heartburn and upper chest pain which we were both pretty sure has something to do with her gallbladder. The first nurse refused to listen to my wife and stuck a needle in her arm and moved it around so bad she bruised my wife’s arm. We had to ask for a different nurse to come in and start an IV. The staff were rude and dismissive of my wife’s numerous attempts to tell them of her medical history and what she wanted. 5 hours after the fact and my wife feels worse than when she showed up. The icing on the cake was when a PA walked in and basically said it was acid reflux. Total incompetence. That will kill someone in the medical field. I should consider myself lucky that they didn’t kill her. Don’t ever go to the ER at this hospital. You’d be better off doing surgery on yourself. Borderline malpractice.
Rude staff, long wait times and ignorant doctors. Mothers, I advise reading this before taking your child here.
I dislocated my left kneecap a few month earlier and it was out of socket for at least three hours before we even got to the hospital due to the amount of pain i was in. Note that the longer a bone stays out of socket, the more nerve damage and swelling there is.
I was evaluated quickly, given a wheelchair and was told to rest. They started to see minor injuries such as a young boy with a large scrape on his leg, a woman with asthma who was having slight difficulty breathing (she even offered to let me go first, but they refused), and an older gentleman who was a bit dizzy.
By the time i was even invited back, my kneecap has been out for 4 and a half hours. Way too long.
The nurse that came to get me was incredibly rude. I had my leg resting on the ground, I’m unable to lift it without a ton of difficulty, and she tells me that if I don’t move my leg up now, I don’t get to be seen. When I ask for time, she scoffs and begins to PUSH ME FORWARD with my leg on the ground. Which caused cartilage damage in my knee. Her excuse for being this way? “Oh, a patient by me last night and I’m not in the mood for dramatic teens”
This is NO excuse for physically harming a 14 year old. When I was finally taken back they insisted I only needed laughing gas and attempted to put my knee back in socket even though I said I wasn’t ready and scolded me for screaming. I had to be sedated.
It then took three hours for me to get discharged and get my pt papers.
I am now physically incapable of running without collapsing, my knee snaps around, and I often fall on the stairs due to the random pain spikes. I may only be 14, but I know a lot about the medical field. I study it, I want to be a doctor. My mother went off on that nurse and was almost kicked out because that nurse tried to physically harm me and the front desk thought that was more appropriate than my mothers “entitlement.”
I would not advise going here. They’re negligent toward teens and don’t understand the concept of pain.
The nurse never checked on my mother, after her first assessment. No check in to see how she felt or if she needed some water. The aide or who ever he was was rude when my mom was waiting to be discharged. I will be contacting the Director of the ER and the President of the hospital. I've never seen this lack of compassion before!
Tabitha over in ultra sound is the most miserable employee I have ever come across in any hospital in the 5 states I lived in. If you hate your job and treat your patients like trash then I will let everyone know to go anywhere but there. There are hospitals in Rochester and Portsmouth so don't be decieved by the nice outside look of the building. Run!!!!