West Chester Hospital

Although my 2-star rating will have an effect on the hospital, it does not reflect my experience with the services provided by the hospital or with the nursing staff, many of whom were outstanding. However, my rating is concerning my experience with one of the hospitalists (L.C.). There were two other physicians in his group who provided excellent care. He, however, had an unpleasant attitude such that it made it difficult to approach him and communicate with him. There was no additional value that he added to the services provided. I would not want to have him serve as my doctor or my family’s or loved ones’.

Some of the reviews here are kind of hilarious. Our son was delivered and we've had other procedures completed here. All experiences have been average to simply exceptional. I guess if you don't walk in the door expecting brain surgery that day with no appointment, things go well for you at this hospital.

If you value yourself in any kind of way do not come here. I was in a horrible car accident, both me and my girlfriend were unconscious. She was unconscious a lot longer than I was but we get to the ER and they did run us both through a cat scan (the only good thing this establishment did) and they determined we didn't have internal bleeding or broken bones which is good. But after that they told both of us neither of us had concussions and we're good to leave. They clearly know nothing about head injury at all. A blow to your head that knocks unconscious is literally by definition a concussion. And they had the nerve to tell us we were fine. 2 months later here I am still with crippling migraines from that concussion I don't have apparently. I went to my actual doctor not even 2 days later and confirmed yes I've got a pretty bad concussion. The staff is incredibly rude, they kept asking me for my car insurance while I was sitting there with my head pounding for a car accident that wasn't my fault. They don't care about you or your well being. They just care about that paycheck. If I could have any place ripped off this planet and sent straight to the sun to be incinerated it would be UC west West Chester. Completely unprofessional and unacceptable.

Excellent service and bedside manner. No one likes being sick. And this staff did a great job to get me to feeling better.

AVOID AT ALL COST IF YOU VALUE YOUR LIFE, because they don't. The bright spot was I could've been in and out in 15 min, but decided to wait for a dose of medicine before I left because I was feeling so bad. From parking car to leaving in car, 1 hr. No tests done, no review of meds, nothing.