West Florida Hospital
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feedback about West Florida Hospital
Wanna know what the difference between Sacred Heart and W FL Hospital is? Sacred actually has one. W FL Hospital is RUTHLESS in their bill collection. Sacred Heart works with you, makes payment arrangements and gives hardship financial assistance and TIME to heal without the worry of the medical bills that come in shortly after treatment. Caring, loving people. W FL sends one of my family members, right before Christmas, on their FIRST notice to them, a threat of judgment unless a debt as recent as a few months, isn't paid. MERRY CHRISTMAS! This was already from a collection agency!!! They had received no other bill prior to this. Just .. wow. If you can help it, DO NOT go to this hospital!
West Florida Hospital is outstanding! I am particularly impressed with the Nursing Staff. They are kind, attentive, and really know what they are doing! Special shout out to the pre-op nurses. I would certainly recommend this hospital to those in need.
Stay away from the neck surgeons. The experience with the day of check in for surgery, billing, aftercare and case management has been one of the worst things anyone should I have to be put through. I had surgery by a doctor named Mathew Kern, and if I had known what this guy was like in the beginning I would have never ever used him. No manners, rude, obnoxious behavior. Definitely, would not recommend even taking a pet hamster here .
Beware of lab charges. I have had two bad experiences under two separate insurance carriers. Once through Aetna and once through United Healthcare. The lab may be on your health care provider list but the Pathologist that reads the results may not. They will bill your insurance for the draw and again for the pathologist . Both my insurance companies said this was not an appropriate practice and refused to pay. The first time I got stuck with a $545 out of pocket charge! The next time I specifically asked about this so that it wouldn't happen again and I was assured we were "good to go." Yeah, good to go for another out-of-pocket.
If i could give this place a negitive star i would..they make you wait for ever and then send you home with no help at all!! I do not recommend going there if you need real help that place is not where you need to go...