West Kendall Baptist Hospital

A couple of months ago I took my daughter to this hospital to adult side since shes over 21 with burning fever and chills she had been feeling bad for 2 weeks with severe bronchitis prior going to the hospital and the Emergency room was kind of crowded but we waited a total of 15 minutes before my daughter got called in and saw a nurse for vitals and right away she was put in a room to see the doctor. Everyone was nice and caring in the E.R several lab tests where done even chest scans and then the news came in from E.R. Doctor that my daughter had to be admitted for a couple of days. About 1:00am she was admitted and taken upstairs in a private very nice and clean room and she stayed for about 5 days. While being admitted I was stunned how caring and compassionate the nurses and staff and doctors where. The cleaning crew makes sure the rooms are cleaned and you get clean towels and linens. My daughter was very well taken care of making sure she got her medications on time and pulmonary team came 3 times a day to give her breathing treatments since she had a very bad bronchitis with fever and chills. Doctors came in every morning it was a team of doctors and everyone was making sure she had her I.V. and fluids and strong antibiotics through her I.V. . Thank god we came in time or this could of gotten worst and turned into Pneumonia. Doctors got concern that she was not eating her meals while in the hospital not even outside meals like Mcdonalds, she just had no appetite, so instead she was given BOOST its just like ENSURE for those that are not eating. Thanks to the doctors, nurses and staff that took good care of my daughter. I have been to this hospital many times to the E.R and have always received awesome professional service. I sure never had a complaint, its been so far an Excellent experience for my daughter and I every time we have been here. Thank you!

Today I had another outpatient procedure done and from the minute I arrived, all I received was friendly and professional assistance. The team who assisted me went above and beyond their duty. It doesn’t feel like a hospital which is one of the main reasons I keep on coming back, it’s beautiful, clean and modern looking and what’s more important, it’s full of incredible professionals.
Thank you West Kendall Baptist.

NEVER AGAIN, WORST HOSPITAL AND EXPERIENCE EVER. ER FULL OF PA PRETENDING TO BE DOCTORS GIVING YOU ANY DIAGNOSTIC FOR YOU TO BE SENT HOME, I HAD TO GO BACK THREE TIME WITH SAME SYMPTOMS, WHEN I WAS FINALLY ADMITTED FOR SIX DAYS, NEUROLOGICAL DEPARTMENT ALSO SENDS PA'S TO DISCUSS THE CASE WITH PATIENTS. NURSES ON 4TH FLOOR ARE LOSS, THEY HAVE YOU WAITING HOURS FOR PAIN MEDICATION. DR. PINZON ( NEUROLOGIST DOES NOT HAVE ANY COMPASSION FOR CLIENTS. PLEASE DON'T GO HERE, GO TO UM OR SOUTH MIAMI OR EVEN PALMETTO. THIS PLACE WILL MARK YOUR LIFE FOREVER.

Absolutely horrible care! If you have an emergency you are better off going to Kendall Regional and I have never liked Kendall Regional . Looks like a 3rd world country with sick people and their urine on their beds in the hallways. Nurses and doctors are much too busy socializing to really listen to a patient. Hours and hours to be seen by a doctor which for the most part is too busy to be bothered by a patient or how they feel! Absolutely horrible!

I had a wonderful experience everyone was nice and friendly. The doctor was amazing and very knowledgeable the nurses were sweet and caring. The only down side was the wait time I waited two hours before I was seen which was a bit long. But I can see that they tried their best to move everyone along as fast as possible.