Surprisingly horrible hospital. I fooled myself to come here due to the clean and modern look and it was the worst mistake I ever did. Two people in the waiting room and still it takes forever to be seen. (average wait 50 min, on a weekday afternoon). I'm a patient guy so this doesn't bother me. What does bother me is an unprofessional staff that doesn't take their job seriously. What bothers me is overpaying to deal with a staff with no sympathy. Trust me, avoid this hospital if you can. I really wanted to like my stay because it's so close but sadly it's not the case.

WOW! Definitely not what it use to be. They’ve spent so much money on new buildings they forgot about the staff. 1 doctor in the ER per 20 rooms. Nurses and staff sitting around laughing and joking while sick patients just wait. Arrived at 9:00 pm with my mom and after blood and urine work and one scan we got a diagnosis at 3am. 6 hours later to get results. They really should do something about revamping their ER staff before they continue to build more buildings, perhaps the focus should be on building a better staff to run the ER. So disappointed. Definitely last visit there and no recommendations from me.

I had a wonderful experience everyone was nice and friendly. The doctor was amazing and very knowledgeable the nurses were sweet and caring. The only down side was the wait time I waited two hours before I was seen which was a bit long. But I can see that they tried their best to move everyone along as fast as possible.

Go to any other hospital besides West Kendall Baptist. Rude, inept staff. Doctor struts in half an hour late for surgery. Nurses treat you like you don’t deserve to be there. Was not given a chance to chose my own pharmacy, medicine is charged to you without prior consent. Even wheelchair pushers eavesdrop on your conversation. Family member who suffered a stroke was sent home with a misdiagnosis of a headache. If there was a negative star rating, I would give it to them.

I have my surgery done in this hospital (toncil remove) and the staff were super nice very attentive. My Dr. Pernas did and amazing job and I will recommend him anytime 🙂