West Suburban Medical Center

MedicalRecords.com Rating
154 reviews
2.8
MedicalRecords.com Rating 2.8
154 reviews
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Special Care Services
  • Intensive Care Unit
Emergency Services
  • Emergency Department
Orthopedic
  • Arthroscopy
  • Joint Replacement
Cardiovascular
  • Cardiac Cath Lab
  • Cardiac Rehab
  • Coronary Interventions
  • Vascular Intervention
Radiology / Nuclear Medicine / Imaging
  • Computed Tomography
  • Computed Tomography-Angiography
  • Magnetic Resonance Imaging
  • Single Photon Emission Computerized Tomography
Rehabilitation
  • Physical Therapy
  • Speech Therapy
Oncology Services
  • Chemotherapy
Surgery Services
  • Inpatient Surgery
Other
  • Obstetrics
  • Hemodialysis
Need your medical records from West Suburban Medical Center?

1

Complete a simple secure form

2

We contact healthcare providers on your behalf

3

Have a National Medical Records Center send your records as directed

Emergency Service Available

Yes

Group Service

Yes

Hospital Type
  • Acute Care Hospitals
  • Short Term Acute Care
Control Type
  • Proprietary
  • Corporation
Subprovider Units
  • Skilled Nursing
Total Staffed Beds 174
Total Discharges

7,109

Total Patient Days

22,002

Total Patient Revenue

$874,619,672

TPS Quality Score 37.29

MedicalRecords.com Rating 2.8
(154 reviews)

Maria Winterman

This is probably one of a kind review since I am not a patient, I am an anesthesia provider ready to start working in this hospital. Getting privileges threw me off a little bit. As a friendly welcome, credentialing department managed to loose faxed 28 pages of case logs and my application with personal info such as driving licenses, social security number and such. To continue red carpet treatment, they , instead of looking for all those documents, keeping requesting to fax them again. they did find my fax-in 2 weeks. Which was classified as "good news " by recruiter. How ironic. Second interesting encounter was my orientation. Scheduled ahead of time and included computer training. Do I live in my imaginary world imagining I will in fact get computer training? Indeed. They had not scheduled any and acted very surprised. Big chunk of orientation was me sitting in the office and enjoying listening to conference call, where practice manager, credentialing specialist, and few others on the phone, discussing when each applicant will get computer training. Time of my life... Positive: they were so energetic and upbeat , even about all those incompetencies; OR seemed to be more organized. Thus I am still giving them 3 stars. But here is a million dollar question: would they like if somebody anesthetize them for surgery with same quality as they handled my orientation?

Yessi Villalobos

I bring my grandfather here on a weekly basis for wound care but we have also been to the x-ray dept. and laboratory as well. My experience here has always been consistent. Everyone is just so nice and always willing to lend a helping hand. Let me tell you I never use the valet service and yet the valet attendant is so very kind. When he's around he always helps with getting my grandfather into his wheelchair. The receptionist at the front of the hospital is very nice too. The wound care staff is no exception, they are all very nice and caring. Since the moment we walk in Claudia is greeting us with a smile. Caroline always goes above and beyond for us as so does Dr. Natasha Diaz. Overall a great experience. Thank you!

Danny Alfaro

Literally hate this place! I was in the ER waiting for over 2 hrs only thing they did was too my vitals...I kindly ask the PCR if she had any idea how many people were ahead of me and She said “NOO we still got lot of ppl coming in the Ambulance” she didn’t even took the time to go check with a nurse or doctor! She literally made me feel like I was bothering her ! Go anywhere else except West Suburban! For your own good don’t come here!

Leah's Galaxy

First doctor don't communicate nurses give bad info ,my sister is in labor and they told us unlimited people til time of delivery only 3 people now is only 3 she even said I'm new but I will ask she left and came back and it was unlimited and now 3 so I had to leave, is a very special moment and wouldn't make my daughter leave her job so she can come and not enter that is why I had ask very dissapointed

Alexi Soto

Constantly making mistake on when your appointment is.. Then you show up and they say sorry it is tomorrow.. If you show the voicemail they still dont try to fit you in or anything they just say they can't do nothing its a mistake but it has happen three time out of four... So fustrating.. Then secretaries are very unware of everything you ask them, they don't even try to get an answer or ask the midwife or anything everything is a I don't know... The midwife is good but seems to be in the lines of a rush.. Really haven't been explain what the process is to deliever. For first time being there nothing makes sense.