West Suburban Medical Center

I bring my grandfather here on a weekly basis for wound care but we have also been to the x-ray dept. and laboratory as well. My experience here has always been consistent. Everyone is just so nice and always willing to lend a helping hand. Let me tell you I never use the valet service and yet the valet attendant is so very kind. When he's around he always helps with getting my grandfather into his wheelchair. The receptionist at the front of the hospital is very nice too. The wound care staff is no exception, they are all very nice and caring. Since the moment we walk in Claudia is greeting us with a smile. Caroline always goes above and beyond for us as so does Dr. Natasha Diaz. Overall a great experience. Thank you!

I hate this place...the emergency room staff is the worst...they show no empathy to patients or their family members. I have ubered patients from here to other hospitals because of their experiences with those in the ER and have had friends and relatives talk about how rude the nurses are. They suck at making someone sick or in distress calm, and have nurses that make it clear you are a waste of their time when you are seeking clarification about anything related to a loved ones care.

If this is your only option...go to Stronger....they are even better than this hospital!

STAY AWAY FROM THIS HOSPITAL!!! THE DOCTORS ARE FRAUDS AND LIARS!! CAME TO THIS HOSPITAL ONLY TO BE REFERRED BACK TO MY PRIMARY CARE PHYSICIAN. THE DOCTOR I HAD, NEVER EVEN TOUCHED ME!!! NEVER TOOK MY TEMPERATURE OR ANYTHING BUT MY INSURANCE WAS BILLED $1600 IN ADDITION TO CHARGING ME $800!!! THE WHOLE PROCESS TOOK 6MIN!!!! $2400 FOR NO SERVICES RENDERED???? THIS IS A SCAM!!! LOOKING INTO TAKING LEGAL ACTION AGAINST THIS FRAUDULENT COMPANY!!!

I've always enjoyed the care I receive. Especially today all of the staff is hard-working & dedicated to their professions. I really enjoyed Dr Chang's bedside manner care & concern. You can feel his sincerity. He even called me when I got home. Thank you all so much for you do!

Excellent from the moment we walked in. Staff offered assistance at entrance. It was clean, open, and friendly.