Westchester General Hospital

Came in to the ER today for severe abdominal/pelvic pain and wasn't sure what to expect because it was my first time there. I would say my experience was mostly positive in that the staff were good about providing proper care and conducting the necessary tests. I was very appreciative of Dr. Jorge Garcia's attentiveness and efforts to manage my pain and make me feel more comfortable. Yes, there was a bit of a wait, but there were quite a few patients so it's not like the staff were just sitting around doing nothing... they were busy. The hospital itself is quite cramped and rundown... some renovations would probably work wonders, but most people don't go to the hospital for the aesthetics, so I can't really complain. Some of the other reviews seem to suggest that the majority of the staff being Hispanic/Latino was problematic. But that's the culture here in Miami, and ultimately a person's ability to provide quality care isn't dictated by their ethnicity. The only real criticism I have about the employees is that they were not very discreet when discussing patient information. Even though my Spanish is limited, I could still clearly comprehend that they were talking about a patient's mental health issues. I think a lot of it has to do with the fact that the ER is so small and doesn't offer much privacy, so you can hear everything. And one little thing I thought was kind of odd was that no one ever took my temperature. All in all, I'm satisfied with the care I received; I just wasn't very impressed with the actual facility itself.

I was admitted here a couple of month ago for kidney stones. As you can imagine I was in so much pain when I walked in, the doctors and nurses from the ER were extremely nice and made me feel comfortable and that I was going to be ok. After that they took me in for observation and the nurses who took care of me were wonderful Ileana was checking on me every 30 min. Since I was in so much pain she found a specific medication that worked for my body. I was released a the day after but had to go back after 3 days but the stuff that took care of me was wonderful and remember my case and made me feel at home. Yes the building itself needs some updating BUT other then that It was a good experience.
TOTALLY WILL RECOMMEND!!!

I had the professional staff. It was an excellemt experience!!
I was there for two surgeries, at different times

👎🏼👎🏼 Be careful coming to this place
Doctors
Staff
Maintance
All suck and I’m really surprise this place is still running.
Doctors didn’t give us any info after the procedure was done nurses didn’t know what to do or give my mother for the pain.
I push the bottom for the nurse but no one ever should up
Toilet in Bathroom had blood and piss all over it when they gave us the room.
It’s a disaster in this place!!!
Please go somewhere else if you want to be safe..
First and Last time I bring my mother to Thai place....

Im really sorry about what transpired between us 6 years ago!! This is a very nice hospital and they treat patients nicely.