Western Arizona Regional Medical Center
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feedback about Western Arizona Regional Medical Center
I went there last week for a work injury where i had to fill out paperwork for my job. And i forgot to give it to the doctor since he was in the hurry, so i gave it to the nurse.When she came back to release me they said here's the half of the paperwork,the other half won't be done till the next day. So i left so the very next night I went to get it and they said they can't find it somehow. Because of it my work would not let me work until I have it, so i lost 2 days worth off my paycheck that i needed for bills. And i called 2 days straight and kept being transferred on the phone everywhere. And this week I decided to go there in person and the admin had to help me to get my information stuff that i needed. And the er admitted they have lost my paperwork which is a workman's comp. And made me refill out another one so the doctor can redo it. Recommend never to go there find a different place.I give the administrator 4 stars for helping but the rest 1 star. If i could i would do negative,really disappointing.
I had surgery here last week and stayed in the ICU for observation. Everyone from the admitting lady to the discharge nurse were exceptional. I wish I could remember all the names so I could mention them by name. The RN, nurse anesthetist (sp), anesthesiologist, OR staff, ICU nurses (love those popsicles) and of course my doctor, Dr Bailey.
I have no idea when these bad reviews were made but all I can say is this is one heck of a good Hospital. Everybody went over and above to give the proper care to my husband who is admitted with pneumonia. It took a while to get from the emergency room up to a room in the hospital itself. When we came in they were short on staff and very very busy. Everyone treated us like we were human beings with the medical issue. I cannot say enough good about the care and compassion that we received from all the staff. I found nobody that was rude only extremely helpful. I would definitely recommend this hospital to anyone. We winter in Arizona this is the first year that we've stayed near Bullhead City, the care and compassion of These Fine professionals has convinced us to return every year. My husband has cancer and also COPD. They were a great help setting up a Complete Care team for us to work with our doctors in Idaho. I know when hospitals are busy and short of staff it is quick to condemn people. I just want you to use common sense and realize you are not the only person that needs attention. They made us feel welcome and immediately answered when you push the nurse button. You always hear on the news about how great First Responders are, I think doctors and nurses need to be recognized more. Your life and safety are there primary concern. When I talk about stuff being over and above that goes from the very top right down to housekeeping. Thank you Western Arizona Regional Medical Center for putting us at ease.
The ICU department was exceptional. The staff was compassionate for not only our loved one, but for our entire family. Family and friends drove from California and stayed 2 days in the lobby. All staff was cordial and assisted all of our needs. They went above & beyond, bringing in carts of food with coffee, drinks, snacks, and fruit for the family. We have never had service like this before in any hospital. We appreciate and are grateful for everything and everyone.
Two weeks ago I went to the ER for coughing up mucus with blood. A nurse came at me with a swab to test for the flu. She pushed it up so far that my nose gushed blood. The pain was so bad, I went into shock and my heart rate dropped to 37. They almost killed me(I have heart disease btw). They said it is viral. That is BS!!! Here I am day 14 with metallic taste in my mouth, no voice STILL like day 1, coughing up yellow, green, rust and clear mucus, fever STILL. I have Lupus, and sjogrens syndrome. I can't sleep laying down without coughing a lung up, intolerable pain, and no relief in sight. Totally incompetent, and very dangerous flu swab practice.