Westfields Hospital and Clinic

Address

535 HOSPITAL RD, NEW RICHMOND, WI 54017 USA

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Phone

(715) 243-2600
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Emergency service available

535 HOSPITAL RD, NEW RICHMOND, WI 54017 USA

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Consumer feedback about Westfields Hospital and Clinic

Westfields Hospital & Clinic
Reviewed from Google

3.2 out of 5 stars

theresa lynch
theresa lynch

5 out of 5 stars

posted 6 days ago

I had the unfortunate experience of kidney stones last night, however the staff in the ER made it somewhat bearable. Dr. Newman was terrific! He explained everything that needed to be done every step of the way. Nurses Dana, Karmen and Cora were so wonderful, I feel like I made new friends. The Rad Tech with the curly mustache (I don’t remember his name), he informed me when taking me to imaging that it was “spa day” lol. Thank you, all of you, for making me the most comfortable I could be under the circumstances.

Vickie Soderquist
Vickie Soderquist

5 out of 5 stars

posted 1 month ago

Jessica that works the help line does an amazing job. She is always helpful and doesnt come across as being bothered to help you. Great job Jessica!!!

Nicole Norlander
Nicole Norlander

2 out of 5 stars

posted 1 month ago

Very unhappy with my "diagnoses" at the urgent care Saturday 2/16/19. Was having strep/flu symptoms. Went in Thursday got tested strep was negative but then my symptoms got worse Friday night. Went to urgent care saturday morning. The PA refused to do a flu or strep test. He diagnosed me with an asthma flare up!! I had a severe sore throat. High fevers. Chills. Body aches. Couldnt stay awake. Ended up going to a different hospital and they did a flu test came back positive!! Learn to do your job!!!!

Amanda Johnson
Amanda Johnson

5 out of 5 stars

posted 4 months ago

I have been seeing my Dr at Westfields since I found out I was pregnant 10 months ago. Since my first visit I have felt welcomed and like my health and wellbeing are top priority. I gave birth at the birth center two weeks ago and cant say enough good things about my experience and stay there. All the nurses, lab techs, diabetic educators/nutritionists, and doctors I've seen in the last 10 months have been amazing and made my pregnancy a little easier.

Jessica Schladweiler
Jessica Schladweiler

1 out of 5 stars

posted 1 month ago

Multiple terrible experiences throughout the years. Most recently, Urgent Care missed my daughter’s PNEUMONIA and O2 saturation of 89. 89!!!! In a 7-year old! Didn’t even question it. Thank goodness I have experience in the pulmonologist and respiratory care field. Only AFTER I called it out did he suggest there may be an issue because her finger is small while the machine was for an adult. Neither the nurse or I bought it. Checked t with another machine and he SENT US HOME with an added albuterol nebulizer. I bought my own pulse oximeter and it should’ve worked right away, improving her sat. Nope. Went to Children’s ER in St. Paul and we were admitted into PICU for FOUR DAYS.

I sent a paper survey/review in explaining all of this without so much as an acknowledgement or a phone call to see how she was doing.

Today, sat near the lab gagging and spitting into a bag with a swollen throat while at least a dozen nurses and lab techs walked by. 45 minutes later I begged for a room to save other patients the gross nature of gagging and myself the embarrassment. Then they decided I should go to the ER.

NOT A CHANCE! I’d rather gag in the car and head to an Allina Clinic than give these guys even one more chance to screw up. Sad the nurses aren’t given the freedom to relay poor care to management and feel as though something will be done about it.

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