Wheaton Franciscan Healthcare St Francis
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feedback about Wheaton Franciscan Healthcare St Francis
We walked into the emergency room and checked right in. No one else was there. The check in staff was fast and proficient. The medical team was thorough and accurate. We felt like celebrities due to the constant care. We live closer to two other hospitals but after reading the reviews it was obvious we had to give it a try. I recommend this ER to anyone who hates going to the eternal wait of emergence rooms.
This is the worst hospital and the nurses have attitudes. My grandmother stayed for a week in this hospital. Nurse left needles laying around by the window. When I showed the nurse she just ignored and still didn't pick them up. She saw my 1 year nephew walking around the room and still didn't show concern. The monitor was going off for about 45 min. I didn't know what the beeping sound meant. I finally asked and the nurse just came in turned it down and would barley answer my question about what the beeping meant. She had the worst attitude. Apparently, they are suppose to respond to the beeping but didn't until we said something. When I walked by the nurses station, they were just talking and laughing. This is disgusting to me and heart breaking because if someone passes away, who's to know if it's their slacking that may of caused the death.
When we came home from the hospital we also noticed that the nurses FORGOT to take out the iv from my grandmothers arm. It was a good thing that a nurse came on Sunday, unexpected, and she removed it. She was also VERY shocked. Don't trust this hospital with your loved ones.
Honestly, this place is beyond unsanitary. The walls are covered in who knows what. It honestly looks and feels like a jail cell. They don’t throw away any used equiptment and they just leave it all laying around. They did not once wash their hands since we’ve been here. The person who did my cousins IV had no idea what he was doing. It infiltrated and my cousin complained twice about the pain. They made her sound deliusional. When she asked to just drink water instead (they told her she was dehydrated), they then caught an attitude. The man who took my cousins IV looks high and then started talking about my cousin to the nurse once he left the room. Oh, and the rest of the IV fluid that wasn’t used? He literally just squirted it against the wall.We’ve been here for almost 4 hours, and they literally have not done much. Just a fair warning. This place is super outdated and disgusting.
I was there for the 2nd time. The first time I was abandoned after a hip replacement surgery. I had no water no pain meds and all my urinals were full. I called the front desk to help me twice and nobody cared. I was hoping things would be different. Not at all. I had a dislocated shoulder and had to wait 10 hours before ayone could help. I was given pain meds that lasyed 1
0-20 minutes and had to wait 3 hours next dose. I screamed cried and begged for help. The nurse kept telling me this was really strong stuff. I begged for a better solution all night to no avail. 945pm -8am screaming and crying. Avoid if your in serious pain.
Horrible experience. No communication. The communication is so bad the doctor didn’t even know that my boyfriend was his patient!!!