Wheaton Franciscan Healthcare St Francis
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This would be -5 stars but I can't leave a review without at least 1...
In 2018 my mother fell ill and was seen through emergency room. We were told she was to be admitted later on that day. My brother who originally went in with my mom kept calling me repeatedly, saying the ER doctor gave mom prescriptions and wants to know when we can get them from the pharmacy, so he can assist and direct her on how to take them. That happened 3 times! I finally got dressed and drove over to St. Francis pharmacy. My mother didn't have medical insurance so I paid cash for her medicine, and walked from pharmacy over to the ER. The doctor was in with my mom, who was completely out of it from non-sleep and severe pain.
I handed the prescription bag over to the doctor who then said, he would cut her medicine in half for easier dosing. His back was turned, and I didn't think anything about it honestly. Originally I felt how sweet of him to do that for her....... Until the next day when she was discharged and actually had to take some of the medicine she was prescribed, and 20 of her pain pills were gone!! When you counted the half pieces they equaled out to what the count was suppose to be, but when placed together she was 20 short. I called the hospital repeatedly for the next two weeks, and even went there twice to confront the doctor who I know took advantage!!! After it all happened I thought, why in the hell would a ER doctor write prescriptions for a patient who's being admitted?. Why repeatedly pester my brother to go get them from the pharmacy? To show her how to take them? Then to physically HIMSELF cut her pills in half for her when the prescription was written to take 1 tablet every 4-6 hours for pain.
I was told that the doctor wasn't there. He was a doctor that was filling in for another doctor. Nothing was done about it, and he never was confronted. This is just 1 of the many horrible experiences I or a family member have experienced at that Hellspital!
Go anywhere but here! RUN 🏃🏽♀️
Their Mental Health Clinic disrespected this devout Catholic millennial man with bipolar. I told them specifically that I gave up meat for lent, and they gave it to me anyway. For a Catholic hospital, that is shameful. The nurses were definitely sub par. I was given FOUR BIBLES while in this place. Three of them were stolen, and they told me it was my imagination. To top it all off, I'm 90 percent sure one of the nurses stole my scarf and wore my coat while I wasn't using it. Security was so lax that some patient got to a fire extinguisher and sprayed the whole front lobby with it. Thank the Lord I was in the dining room at the time. The only reason I give it two stars instead of one was because other than the meat issue, the food was decent; the Catholic priest I confessed to was very friendly; and the doctor was very respectful. Other than that, it was terrible. I will definitely be voluntarily checking myself into Rogers in Pewaukee next time.
We walked into the emergency room and checked right in. No one else was there. The check in staff was fast and proficient. The medical team was thorough and accurate. We felt like celebrities due to the constant care. We live closer to two other hospitals but after reading the reviews it was obvious we had to give it a try. I recommend this ER to anyone who hates going to the eternal wait of emergence rooms.
The service was great, but try to take your money. Therapist told me i had 20 free visits so we did 10 for my shoulder. Cost me $2000. If i know its going to cost me money fine, but dont lie to me to get more money. Dissapointing
The WORST HOSPITAL I EVER WENT TO AND WAS ADMITTED. SPENT ALMOST A WEEK THERE. WAS SEPTIC FROM SEVERE UTI AND BLADDER INFECTIONS AND LEAD ME TO PNEUMONIA WHICH WAS MY MAIN CHEF COMPLAINT WHEN I SHOWED UP DUE TO NOT BEING ABLE TO BREATHE AT ALL. THEY WOULD NOT TREAT ME FOR SEVERE PAINS I HAD GOING ON PLUS PAINS I HAD ALREADT .HAD 4 big hernias stomach from coughing so hard . U .painful and all Dr gave me was Tylenol .Pathetic if u ask me. That's not helping patient while recovery iif u ask me