Whidbey General Hospital

The Hospice organization under the auspices of Whidbey Health is simply remarkable. Our 95 year-old family member was placed under Hospice care and attended to at Careage of Whidbey for two weeks before he died. The support was the most professional, caring and compassionate we could have experienced. We are still in awe at the kindness and wonderful care the Hospice team--every one of them-- extended to us as well as our dear cousin. They worked seamlessly with the Careage staff as well, making what was a difficult time so much calmer and pain-free for him and so much easier for us. We will never forget all their support. Our thanks to all of you involved!! Mike and Jennifer Blair

The ER department is HORRIBLE. . .Today I saw a woman come in, screaming and in pain and NO ONE helped her. The man she was with had to ask them to grab her a wheel chair. Yesterday I was here, and there was a young man sitting and gushing blood from his knee and nose. His mouth was swollen and he was clear going in and out of consciousness. His (who I assume to be father) was asking the nurses for help and they just kept on telling him to wait. He was literally bleeding and in bad condition and they just kept saying "sorry, we don't have any beds right now," yet when I went into the emergency room area with all the beds (for an unrelated reason) almost all of the beds were empty. I'm am absolutely disgusted with this place. They clearly do not care for the patients they see at all.

Your Technician KK is awesome but I am sad to say she does not belong at your facility. Your company needs to investigate how other hospitals do there billing. A $900.00 should not cost a monthly payment of $170.00. I just had a major surgery at Island Hospital and my share after insurance is a little less than 3000.00 my monthly payment is $85.00. GUESS what I did not have to show my last 3 months income or my last year W2s. It is out sourced and they do not charge interest unless you fail to make your payments. Your hospital I see send's out more patients to collections than any other due to the way you handle your bills. With that being said I am a Billing Specialist and would never do to patients what you do to them. I guarantee a collection agency will work better than you on collecting your money. With that being said I warned a co worker not to go there and today I see them upset crying over a 3000.00 bill that you want paid in 8 months and over $300.00 a month to pay it off. GOOD GOD YOU ARE SO WRONG! I sent a payment in with a copy showing how Island Hospital handles there bills. PEOPLE LISTEN UP YOU DO NOT NEED TO GO TO THE HOSPITAL AND THAN BE COMPLETELY STRESSED OUT AFTERWARDS ON THE BILL!!! They will not work with you period! DO YOURSELF A FAVOR GO TO ISLAND HOSPITAL!!! The care is better and they will not hound you or stress you out with a bill PERIOD!

Superb care. Compassion, professionalism, experience and competence in a friendly environment. The MAC unit especially deserves its well-earned reputation for quality of care. Thanks.

Went for a routine ultrasound. They had super-flexible schedule, which was great. Easy checkin, short wait. The tech was really, really good.